TESTIMONIALS
Showsec work with us all year round to ensure that they fully understand all aspects of the festival and are an integral part of our management team enabling us to deliver a safe and secure environment for our customers.
Their commitment to deliver a first class service has this year earned them praise from myself, the local authority, Leicester Police Force and most important of all in my book, members of the public attending the festival.
John Probyn
Production Director
Live Nation and Download 2008
Our concert business is highly seasonal and that makes their job here even more difficult, however, they have never let us down and they continue to be one of our key Service Partners.
Rachel Parker
Halls Director
Earls Court and Olympia
They stepped up their presence as the build progressed. During the event itself, they had 90 people per session. Their team members built up good relationships with the press, athletes and organisers during the event.
Both the MEN Arena and the organising committee were very happy with all aspects of the operation.
James Allen
Director of Events
MEN Arena
I just wanted to drop you a quick line and say a big thank you to Showsec and all the staff who attended the above event.
The professionalism, sense of humour (and they needed one!) and general behaviour throughout the three days was impeccable. Brendan was a great guy to work with and a fantastic representative for your company.
The duties were slightly confused at times, with other companies involved creating more work than anticipated for the Showsec staff. This didn't phase them and they accepted the situation with a smile and got on with the job in hand.
The bottom line is.........they made my life easier and made the event a safer place with their dedication.
I would appreciate if you could pass on my thanks to all the staff involved and I hope that we can do it all again soon.
Again, many thanks.
Chris Woodford
Operations Director
Firewalker Events Security Ltd
Not only do Showsec manage to do that successfully every year at the ILMC, but they pull it off with a style and level of diplomacy that I, personally, find amazing.
Martin Hopewell
Organiser
International Live Music Conference (ILMC)
I just wanted to drop you a note to thank you for the wonderful support that Richard Craddock and his team contributed to the running of the VIP area at Live8.
The whole of the security support was wonderful and enabled Debbie and myself to concentrate on our guests in the knowledge that we had a secure and polite door system in operation. They all ensured that our day ran smoothly, had no dramas or incidents and in addition was a pleasant experience – I cannot praise them more highly!
Many thanks
Catherine Carnie
Live8 Assistant to Harvey Goldsmith
Showsec and in particular Simon Battersby as the Event Security Manager, were integral to the planning and delivery of the event. It's obvious that Northern Ireland has its own specific security issues, as has anywhere else; Simon dealt with the event in a thoroughly professional manner and fits in with the relaxed, good-humoured atmosphere we aim for in our event planning team.
Dave McCalmont
BBC Radio 1 Events Manager
I was there on Sat night for Teddy Thompson and just wanted to let you know how good your FOH security staff were - the woman was really friendly and made you feel welcome.
Good stuff !
Mick Griffiths
Asgard
This summer's activities have been a great success in many ways for Live Nation and your supervisors and staff have played a very important role in achieving this..... The high standard of support and service that you achieved at Download and Hyde Park this year has earned you high praise not only from people within Live Nation but also from many organisations and contractors involved in these events.....The Royal Parks Agency see you as a company that delivered a first class service.
Please pass on my thanks to everyone involved.
John Probyn
Production & Festival Director
Live Nation
Just wanted to say thank you for all your help in the planning and on the ground in Liverpool. I was very impressed with your operation and all of your team who were very on the ball.
Enjoyed working with you and hope to work together again.
Very best wishes
Dawn Davis
Production Manager
The team from Showsec is employed at every one of our public events and concerts, from lively standing concerts to classical recitals, as has been the case since the opening of the building in 1993. As such, we are confident that they provide a professional service in management of audience behaviour and the safe control of events held at the Arena.
We have a close working relationship with the area manager, Yvonne Peterson, who is based at the venue. We have worked with Yvonne for over ten years, and see the professionalism of her supervisors and staff as integral to the success of events at Cardiff International Arena. The safety and care of our patrons will always be a priority, and being able to work with a service supplier such as Showsec that shares this view is a clear advantage to any venue.
Julian Challis
Deputy General Manager
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Showsec is a personable team of skilled professionals, dedicated to achieving excellence in crowd management, venue and event security; making events safe for artists, players and audiences.
Mark Harding, Mark Logan and Simon Battersby form the board of directors who guide the organisation, consistently driving standards to reflect the company’s values of commitment, loyalty, trust, transparency, ethics and opportunity.
They have driven the company forward, putting in place an effective operational infra-structure of area managers, supported by regional managers. Over 50 client-focussed operational managers form the foundations of the company across nine strategically located operational offices throughout the UK. The company’s precisely organised infrastructure encompasses 250 supervisors and a team of over 2,500 qualified security staff, with dedicated HR, recruitment, booking, IT and training departments. Each play vital roles in the delivery of local, national and international crowd management and event security services to consistently high standards.
The array of specialist skills Showsec offer clients is achieved and updated through Showsec’s progressive training and development program offering opportunities to suit all staff.
As well as striving for internal excellence we are pro-active in engaging in productive dialogue with a range of relevant influential industry meetings, conferences and organisations, including the SIA licensing authorities, government bodies, leading academic institutions, industry training bodies and trade associations. Working across the industry we strive to continuously improve event safety and contribute towards safer events.
QUALITY ASSURANCE
Showsec recognise the importance of minimising the impact daily business activities can have on the environment. Our dynamic environmental management plan created in conjunction with external advice, continually addresses and updates our proactive approach to global responsibility with practical, relatable measures.
The resulting introduction of sustainable practise has had a positive impact on day to day carbon footprint. Showsec staff are embracing the plan, with measures ranging from the responsible disposal of used uniforms to car sharing.
Showsec also endeavours to raise awareness of environmental matters both locally and nationally using platforms within the company to encourage and aide participation from all staff. Furthermore, the strategy incorporates external factors including responsibly sourcing suppliers.
If you require any further information or would like to make any suggestions please email: environment@showsec.co.uk
People are the core of Showsec and we are 100% focused in our commitment to be an extemporary Investor in People company and assist them in delivering our service to the best of their ability.
Showsec employees are valued, integral members of our nationwide security team. We strive to create opportunities for personal and professional development and find the most rewarding employment opportunities within the company. Our HR department is consistently dedicated to maintaining the positive welfare of all staff.
The Investors In People Award recognises companies who put active programmes in place to train and manage their staff. Every company that applies for the award is rigorously assessed and must adhere to high practice standards. Investors in People body awarded Showsec with their standard in 2006 because of recognition that we are dedication to training and systematically improving the skills of all our staff.
By consistently developing our communication systems, we have implemented changes to consultation processes throughout the company. From listening and responding to continual feedback from our employees, we have successfully built positive working relationships throughout our work force.
Showsec is an approved Security Industry Authority contractor based on our provision of consistently high standard event and venue security. Showsec holds SIA Approved Contractor Status for the provision of Door Supervision and Security Guarding services.
SIA is an independent body reporting to the Home Secretary, under the terms of the Private Security Industry Act 2001. Their mission is to regulate the private security industry effectively; to reduce criminality, raise standards and recognise quality service in Great Britain.
The ACS Standard encompasses all aspects of a security provider’s operation. It takes a holistic view of how well an organisation is managed and an approved organisation must demonstrate to an independent assessor, on an annual basis, that is has met defined standards.
SIA's ACS introduced a set of operational and performance standards for suppliers of private security services. Those organisations that meet these standards are awarded with ACS. This accreditation provides purchasers of private security services with independent proof of a contractor's commitment to quality.
Please click here to view the SIA Approved Contractor List
Showsec took the strategic decision to become members of the International Institute of Risk and Safety Management.
The safety of the general public is our primary concern and an essential component in delivering advanced professional standards in accident prevention and occupational health.
We are proactive in delivering high standards for staff health and safety throughout our workforce, whilst improving our product and the health and safety of the public for our clients. The IIRSM provides an avenue to improve our expertise in risk and safety management, whilst allowing us to network and exchange information with influential international bodies and academic institutions.
We share the IIRSM’s philosophy of advising anyone entering the health and safety field to undertake training and obtain professional qualifications.
As a founding group member of the United Kingdom Crowd Management Association, Showsec has been a major driving force behind the association’s principle aim to achieve higher standards of public safety at live events.
Whilst our drive is to deliver the highest standard of products as a commercial entity, we believe we have a corporate responsibility to take an interest and active role in affecting the wider issues concerning public safety in the industry.
We pro-actively support the UKCMA, chaired by Showsec managing director Mark Harding, through consultation and lobbying processes with an array of organisations and establishments. The aim is to improve the standard of companies that deliver event security and crowd management at public, entertainment and sporting events.
The objectives of the Security Industry Authority and its Approved Contractors Scheme are fully endorsed by Showsec and the UKCMA. We offer a voluntary provision of services to legislative bodies whilst co-operating with academic institutions and training organisations in order to establish relevant training programs for the modern industry.
Showsec’s training team progressively develop new qualifications to ensure continued evolution in the subject of public safety.
Ongoing commercial success has given us the resources to provide assistance and fulfil our ethical values by implementing our social and corporate responsibility policy.
We are continually re-evaluating and improving our efforts in providing social responsibility by supporting numerous charities, community and developmental organisations., sometimes financially, sometimes with subsidised services.
We independently, or sometimes in conjunction with clients, support partaking in a charitable activity.
Pictured: In recent years we have helped, amongst others, these charities.
Heart Link, Rainbow Children’s Hospice, Young Persons Development Program at Leicester Coritanians Athletics Club.