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GENERAL NEWS CHANNEL (10) General news from News section on public website http://www.showsec.co.uk en Showsec Ltd 2008 Fri, 18 May 2012 09:32:08 GMT Fri, 18 May 2012 09:32:08 GMT 5 SHOWSEC KEEPS MANCHESTER CITY FANS SAFE AT VICTORY PARADE Showsec’s Manchester office implemented a detailed crowd management and security operation for Manchester City FC’s victory parade, 14th May 2012. Over 100,000 fans flocked to the city to celebrate as the team were crowned Premier League Champions for the first time since 1968. The event and venue security specialist worked to a tight timeframe, planning two separate parades whilst waiting for the announcement of the tournament’s winning team, with Manchester City clinching the title with a dramatic 3-2 win over Queens Park Rangers. Showsec area manager Mark Wilcock said: “Planning an event of this size would usually require up to six months planning. In this case we had two weeks, finalising the plans once the winners were announced. We’ve worked on the victory parade for many years so were able to confidently execute a full security operation within the timeframe.” Working closely with all stakeholders including police, fire safety, ambulance, local retailers and Manchester City Council, Showsec provided on-route crowd management, security for VIP areas and close protection. Road closures were also in place for the parade, starting at Albert Square and stretching across a 1.8 mile radius through the city centre and ending at Corporation Street. Mark and Showsec operation executives Tom Bailey and Tim Chambers led a team of 350 Showsec staff including 250 SIA licensed professionals and 50 supervisors. Tom adds: “For this particular event, we created a bubble, which is a shield of protective staff keeping an eye on the crowd. The team walked alongside and encompassed the VIP bus to prevent anyone breaking through the barriers, and provided additional protection for the Manchester City players aboard the bus and the general public. As the bus continued along the parade route, more Showsec staff were deployed in key locations and joined the bubble to keep the bus and the spectators safe.” At the non-ticketed event, Showsec executed a controlled zone in Albert Square with a no alcohol policy. Consistent liaison with licensed premises prior to the event was required to ensure the policy was supported. Tom continues: “Albert Square has a capacity of 10,000 people so we secured all entrances with lanes, which helped us control the number of people entering the site and ensure safe and fluid crowd flow. We counted people coming in and out to ensure capacity was not exceeded and implemented bag searches where necessary to ensure no alcohol made it on site. “The key aim for us throughout the parade was to ensure that everyone on site remained safe and enjoyed the celebrations. It’s been 44 years since Manchester City FC has won a top flight trophy in a top flight league, therefore customer care was a core part of our service as life-long fans, families and children joined in the celebrations.” Mark concludes; “The staff were excellent, they carried out their duties effectively and efficiently clearly using the information they had been given in their briefings. The quality of work carried out, along with excellent behaviour from the fans ensured another successful home coming parade.” Pictured: Showsec operations executive, Tom Bailey with the Showsec staff at Manchester City victory parade. Laura Kan General Thu, 17 May 2012 17:30:00 GMT 2012-05-17T18:30:00 9ef8f5b5-8c70-4f68-99db-7c5993b5fef9 1 SHOWSEC AWARDED LEEDS CITY COUNCIL SECURITY CONTRACT Showsec has been awarded a two year rolling contract to deliver stewarding and security services across all Leeds City Council venues and events.  The contract will see the company provide security and guest services to all public events including the council’s annual Party and Opera in the Park at Temple Newsam Park, large-scale Bonfire celebrations at Roundhay Park and all council-owned venues including Leeds Town Hall and The Carriageworks Theatre. Showsec will also provide services to the popular events programme at Leeds’s bespoke outdoor live entertainment venue Millennium Square. Events include ‘Christkindelmarkt’ traditional German market, Ice Cube temporary outdoor Ice Rink, and screenings of this year’s European Football Championships. Millennium Square is also an official ‘Live Site’ for the Olympic and Paralympic Games. Julian Kumah, Showsec area manager, said: “We have strong historic ties with Leeds, so are proud to be entrusted by Leeds City Council to keep their events safe and secure while providing a good customer experience. A wide-ranging service will be adapted to suit the council’s diverse event programme.” The Showsec team is preparing a detailed security strategy for the first event of its contract, the screening of England matches at the 2012 European Championships in Millennium Square from 11th June onwards. Julian commented: “We’re expecting up to 8,000 people to attend and we’re currently busy liaising with the council’s events team and other key stakeholders including the police and medical providers to ensure the event is as safe and fun as possible for all involved.” Councillor Adam Ogilvie, Leeds City Council executive member for leisure, said: “We are looking forward to working with Showsec to provide the safe and successful delivery of our varied annual events programme across the city." Pictured: Millennium Square in Leeds   Brooke Nolan General Wed, 09 May 2012 14:45:00 GMT 2012-05-09T15:45:00 101b8da0-bffc-45d0-9926-76484b76d639 2 SHOWSEC AT BISHOP AUCKLAND FOOD FESTIVAL Showsec provided security and crowd management at the Bishop Auckland Food Festival, creating a safe environment for 11,500 visitors, 21st April 2012. The family event took place in the grounds of Bishop Auckland Castle, where stall holders exhibited local produce, drinks and crafts. The diverse itinerary included a guest appearance from TV chefs The Baker Brothers, and a display of Francisco de Zurbarán paintings worth £15m. It is the 8th year the festival has taken place and Showsec’s first year working closely with Durham County Council event organisers to deliver professional security services. Newcastle area manager Tony Hume led a team of 15 SIA licensed staff, providing Crowd management for the castle’s outdoor area and ensuring the two festival marquee’s strict capacity was not exceeded. Inside the castle three members of the Showsec team diligently safeguarded the religious Francisco de Zurbarán paintings, each measuring 8ft tall, enabling visitors to admire the valuable pieces of art. Showsec’s Tony Hume says; “The team demonstrated a high level of commitment and professionalism to maintain the festival atmosphere throughout the day despite bad weather conditions. We overcome any challenges presented by the heavy rain and hail, ensuring the large number of visitors passed safely between each indoor and outdoor area. “Extra care was also taken when safeguarding the valuable Zurbarán paintings, and our team adapted to fit the unique security requirements of the festival’s schedule.” Pictured: Showsec Newscastle area manager Tony Hume Annie Johansen General Wed, 02 May 2012 10:00:00 GMT 2012-05-02T11:00:00 00a803e7-7031-4f8a-9666-1c9be97d9455 3 SHOWSEC NOTTINGHAM OFFICE ON TEAMSHEET AT ALFRETON TOWN FC Showsec’s Nottingham office has added to its own football league programme, supplying security and stewarding personnel to a series of football matches at Alfreton Town FC’s Impact Stadium.   The Blue Square Bet Conference Premiere League Club has engaged Showsec with a view to improving stadium safety, security and fan experience, drawing on decades of experience providing crowd management and security to football grounds at all levels across the UK. With clients including Manchester City FC, Leeds United FC, Derby FC, and Nottingham Football Clubs, Showsec also brings unrivalled experience to clubs looking to expand their non-matchday events, such as concerts, which require a very different approach to crowd safety.   The company’s drive to continuously raise standards through specifically developed training programmes and working practices has been recently underlined with its sponsorship of the Football Safety Officers Association (FSOA) and NVQ initiative.   Showsec’s Nottingham office has been providing Alfreton Town FC with up to 40 Showsec stewards and SIA licensed professionals. Showsec operations executive Sam Hodkins has been project managing matchday operations at the club since January 2012.   Sam comments;   “We are delighted to be assisting Alfreton Town FC in their aim of improving safety at the Impact Arena.   “Our Nottingham Office staff are participating in initiatives at all levels of the game to implement developments in safety and customer service, we’re delighted to bring this experience and expertise from football and music events to Alfreton Town FC.   “Our first match providing security was back in 21st January against Kidderminster, since then we have built a strong rapport with venue organisers and safety officers, providing security requirements such as away fan segregation, incident response and changing room and tunnel guarding, in line with Alfreton Town FC health and safety regulations whilst delivering outstanding customer care to fans.”  Annie Johansen General Mon, 16 Apr 2012 16:45:00 GMT 2012-04-16T17:45:00 694e5cf5-1736-42c8-adf2-6f648477442a 4 BIRMINGHAM ST PATRICKS DAY PARADE WITH SHOWSEC Showsec’s security and crowd management operation for Birmingham’s annual St Patricks Day Parade maintained the safety and enjoyment of over 85,000 people in the city’s centre, 11th March 2012. The Irish themed procession began at Camp Hill, passing through the Digbeth areas where Showsec worked closely with Birmingham City Council to ensure 50 successful road closures, including Digbeth High Street. A team of 30 SIA licensed staff and 100 stewards was led by West Midlands area manager Ieuan Fury, who liaised with local authorities including Birmingham Police, ambulance and fire crews. The parade was part of the wider St Patrick's festival in Birmingham and included a variety of mechanical floats, dancers, fire engines, vintage tractors and a city centre fairground which Showsec also provided security for. Showsec’s Ieuan Fury says; “We work with Birmingham City Council on a number of public events in the city throughout the year, creating a safe environment for mixed audience demographics consisting of families with young children, young adults and VIPs. “Each operation requires planning and engagement from start to finish and communication with other local agencies to ensure successful crowd safety and security procedures are implemented. “The St Patricks Day Parade was an exciting event for the local community, and the second biggest celebration of its kind outside of Ireland. The team ensured every eventuality was accounted with minimum disruption to the city centre, whilst also maintaining the family atmosphere for the thousands of visitors.” Annie Johansen General Thu, 12 Apr 2012 14:00:00 GMT 2012-04-12T15:00:00 7b4ae31c-7634-4c90-a085-79846ea18088 1000000 SHOWSEC STEWARD WINS CAPITAL FM ARENA NOTTINGHAM’S ‘EXTRA MILE AWARD’ A Showsec steward has been awarded Capital FM Arena Nottingham’s ‘Extra Mile Award’ for displaying exceptional customer service skills whilst working at the venue. Capital FM Arena chose Showsec’s Joseph Bradley for the award, which is given out by the venue to its employees, after he chased a coach down a nearby road when it had left without an elderly couple. The award came with a prize of two free tickets to any concert at the arena, which Joseph donated to two terminally ill children from The Queens Medical Centre. They were thrilled to be invited to see JLS perform from a hospitality suite provided by the venue. Joseph also donated his wages from the night to charity, and welcomed the opportunity to look in on the children and make sure they were enjoying their evening while he was stewarding the gig. Joe Milner, Showsec East Midlands area manager says; “For the arena to award a Showsec team member with their ‘Extra Mile Award’ is a massive achievement in itself. Joseph, in this instance, has again gone that extra mile by donating his prize and wages to two children from ward E39 at The Queens Medical Centre. “The entire team are proud of Joseph on so many levels. Showsec prides itself on delivering the highest level of customer service, and Joseph’s actions have reinforced this.” Annie Johansen General Wed, 04 Apr 2012 16:15:00 GMT 2012-04-04T17:15:00 3af6ed4c-e25f-4067-ac1a-e2f11b651e43 1000000 SHOWSEC LAUNCHES NEW INCIDENT RESPONSE TEAM TRAINING WITH MAYBO Showsec has introduced a new physical intervention training module for its Incident Response Teams, developed in partnership with leaders in conflict management training Maybo. Event and venue security specialist Showsec was looking to offer additional training to its SIA licensed door supervisors in prevention of violence in crowd situations and disengagement and ejection techniques; over and above mandatory industry expectations. Roy Wise, training and development manager at Showsec, said: “Physical intervention and working to prevent these situations from occurring is one of the most challenging parts of a security professionals’ role. We wanted to ensure our staff had access to the highest possible levels of training. We researched options but found nothing suitable for the live events and venues we work at. “We were approached by Maybo who were looking for a partner to develop a very similar training module. They wanted a security company who could work closely with them and provide feedback to develop a course with relevant content. Having worked with Bill Fox and the Maybo team in the past we knew it would be a good fit and that they would be able to create a truly bespoke course specifically aimed at the roles undertaken by our staff.” The training course developed helps response teams recognise factors that influence risks of violence in crowd situations and includes practical methods for dealing with incursions, moving through crowds, escorting VIPs and vulnerable persons, dealing with challenging behaviour and performing safer ejections. It also teaches positive communication, calming skills and duty of care which are continually reinforced and demonstrated throughout the module. Eight members of the Showsec team received the training and the company is rolling it out to all of its Incident Response Teams across the next twelve months. Bill Fox, Maybo chairman, said: "Maybo recognised the gap nationally for incident response team training and was keen to get specialist input from the start from Showsec to make sure it responded directly to the needs of this challenging role."   Annie Johansen General Tue, 20 Mar 2012 12:00:00 GMT 2012-03-20T12:00:00 44fed44c-6a23-4701-b895-66e602bde5fb 1000000 SHOWSEC DIRECTORS JOIN CONFERENCE PANELS TO DISCUSS SAFETY STANDARDS Showsec’s continued commitment to driving up industry standards through discussion and debate with peers has been evident this spring, with participation in the ACS Assessors Conference closely followed by the International Live Music Conference (ILMC). The ACS scheme is at the core of establishing improved standards for security companies and the March 1st conference combined input from external speakers and stakeholders to update assessors on what factors they could include in their monitoring. This provided assessors with the opportunity to network and exchange ideas to ensure the ACS scheme remains up-to-date and relevant in its development. Two weeks later Simon Battersby joined a panel at ILMC (March 8th – 11th) – titled “The Great Outdoors: ‘On safe ground?’”.  This was attended by a global mix of promoters, agents and managers with the over-riding common ground that the live conference industry needs a clearer set of standards and best working practices that will  prevent fatalities particularly at the alarming the level they have in the past year.  The panel (Pictured left to right) featured James Dodds (Doodson), Dany Hassenstein (Paleo Festival), chaired by respected promoters  Eric van Eerdenburg (Lowlands Festival, NL) and Geoff Ellis (DF Concerts, UK), whilst production manager Chrissy Uerlings (CU Productions, PL) sat alongside panelists Bryan Grant (Britannia Row), and Simon Battersby. Showsec’s sponsorship of the ILMC included providing the event security to the event attended by a thousand professionals from the global music business, highlighting the high standards of VIP and conference security provided. Pictured: Showsec director Simon Battersby at ILMC Annie Johansen General Thu, 15 Mar 2012 15:15:00 GMT 2012-03-15T15:15:00 e31cef8d-0bbd-4af0-8740-0a9a2f4ba4dc 1000000 SHOWSEC SCORES A TRY WITH BOURNEMOUTH SEVENS FESTIVAL Showsec has been awarded the contract to provide the security and crowd management at the Bournemouth Sevens Festival 2012, the world’s largest rugby, netball and music festival. The Bournemouth Sevens Festival will take place over the bank holiday weekend, 1-3 June, at Bournemouth Sports Club. Attracting over 20,000 guests the event includes rugby and netball tournaments, live music and entertainment.  The contract further extends Showsec’s capabilities within the South Coast area where it also provides ongoing security services for venues including The Old Fire Station, Bournemouth University’s official nightclub venue, Southampton Guildhall, Bournemouth International Centre, Portsmouth Guildhall and events such as the University Summer Ball, Bestival, Camp Bestival and Southampton Council Events. Showsec will be providing up to 70 SIA licensed security professionals and stewards each day to implement a tailored security plan which will include entrance staff, guest services for VIP and backstage areas, crowd flow management between the campsite and the main festival area and specialist pit teams for the music stages. Andrew Edwards, operations executive, Showsec, said: “We’re delighted to have been awarded the Bournemouth Sevens contract. It’s an exciting, major event for the area and this year it is going to be bigger and better than ever before. “We’ll be working with the event organisers Diamond Sporting Group, local police and authorities to implement a bespoke crowd management plan tailored to the event’s requirements. With 20,000 people arriving from across the world and 3000 campers onsite, we are already beginning thorough planning to ensure we give guests the best possible experience.” Roger Woodall, owner and director of the Bournemouth Sevens Festival comments;  “I am thrilled to have tied up this deal with Showsec to manage and provide security at our event. The Bournemouth Sevens Festival attracts in excess of 20,000 people over the Bank Holiday Weekend and for us their safety is paramount. Working with an established and reputable industry leader offers us peace of mind and reaffirms our commitment to providing a safe environment for all festival goers.” Annie Johansen General Mon, 12 Mar 2012 17:15:00 GMT 2012-03-12T17:15:00 85925c76-4c6d-48fc-bd04-4674698dade2 1000000 SHOWSEC SUPPORTS FOOTBALL SAFETY OFFICERS ASSOCIATION The Football Safety Officers Association (FSOA) announced a five year deal with Showsec becoming the Official Main Partner at its Spring Conference, as of March 1st, 2012. The <a href="http://fsoa.org.uk/">Football Safety Officers Association</a> was formed almost twenty years ago to provide a positive environment for safety officers to share good practice and develop safety standards within football stadia. The Association achieves this by promulgating best safety and crowd management practices, enhancing the role of security personnel, stewards, supervisors and management and continually developing the expertise of safety officers. John Newsham, FSOA Chairman says: “As Chairman of the Football Safety Officers Association I am delighted to have been able to forge this alliance with Showsec which I know will reap tremendous rewards and benefits for Showsec and our Association.  Many of our members have built local relationships in utilising the very professional services of such a well known and respected company as Showsec.  We now have the opportunity to expand that even further at both national and local levels. “Showsec has over the years developed so much skill and expertise in managing safety and security at so many venues and events both nationally and internationally.  In forging this alliance with Showec I hope that we will be able learn from each other in developing crowd care, safety and security management and practices particularly in engaging with Showsec’s e-learning portal. “This long term partnership means that our Association will now be able to continue the development programme which I have started.  I know that I will now also be able to utilise the professional skills of Showsec in furthering that development programme.  In this regard I see our partnership as strengthening both our organisations and this can only benefit the world of crowd safety and security whatever the venue or the event.” FSOA President, Jim Chalmers adds: “Having been involved in the development of crowd safety management since 1991 in both a regulatory and practioner perspective I have watched with admiration and respect how Showsec has developed into such a respected and prestigious company providing such a high quality of safety and security management at so many venues and at so many events.  I have witnessed at first hand their high quality of service delivery whether this is in planning for the event or the provision of well trained and qualified personnel to manage the event whatever or wherever it is being staged. “It has been said that one of the underlying factors of the Hillsborough Stadium disaster was that the needs of safety and security were out of balance.  This alliance between our Association and Showsec will mean that both our organisations can pool knowledge and resources to ensure that such a fundamental issue in customer care, safety and security at any crowd related event can never occur in the future. “Our Association needs funds to continue the development programme started by our current Chairman and this funding by Showsec means that our further development programme is assured.  I am therefore delighted that such a major player in the private security sector recognizes the value of our Association and the services our membership provide which are identical to the services delivered by Showsec namely  the care, safety and security of the millions of people who visit so many crowd related events week in and week out. I believe we have so much to offer each other and that is why this alliance can be nothing but beneficial in the growth of Showsec and the FSOA and the services we both provide.” Showsec has decades of experience supplying security and stewarding personnel to football grounds at all levels across the UK. Clients include Manchester City, new partners Alfreton Town and the long standing relationship with Leeds United. Ever mindful of the commercial demands of the clubs, the company also brings expertise and contacts gained from its security capabilities at many other types of events. These include major concerts within stadia from Live Aid to U2 to Take That to Help for Heroes, public events such as charity marathons, Papal visits to City carnivals, corporate and VIP security, player security, along with conferences and exhibitions.  Showsec’s consistent focus on public safety has led to the company being recognised as a pioneer in many areas, notably in the company’s training and development programmes, which underpin the continuous development of staff and services offered to clients. This year’s highest SIA ACS industry accreditation assessment score reflects the high standards achieved, and these support services are ever changing to reflect the needs of clients.   Managing Director Mark Harding comments: “Our focus is on supporting safety officers by building a long-term dialogue and relationships with the highly esteemed and professional members of the FSOA. We hope that both parties can develop meaningful dialogue to take crowd safety techniques to a new level, relevant to creating safe environments within football stadia for all kinds of events.”  Mark continues: “This long term agreement also means both parties can engage in a united approach to both football and event crowd management training. We have recently launched Showsec’s E-learning portal with over 2,500 modules now successfully completed. This forms part of the blended learning process and is supported by creative workshops, where safety personnel can gain knowledge about crowd behaviour at football matches as well as events outside football. This new educational model will provide a time and cost effective regionalised service to meet the needs of individual clubs.”  Mark Harding was joined at the conference by Alan Wallace, Showsec Northern Area Manager. Alan states: “We have already had some very productive conversations with the FSOA, and there is a clear synergy in our priority to focus on the continued improvement of public safety at football grounds. “Alongside this we are seeing the economic requirement for many stadia to generate income through different strands of business, such as conferences, corporate and music events. Our experience in these areas means that we can offer consultation, expertise and act as once source of support to clients in different spheres of business.” Pictured: L-R Showsec's Graham Herbert (Operations Executive) and Alan Wallace (Regional Manager)   Annie General Thu, 08 Mar 2012 15:30:00 GMT 2012-03-08T15:30:00 685f6eb9-7de8-42d2-b62f-c5f6a0171d67 1000000 SHOWSEC NETS NORTHUMBRIA UNIVERSITY SPORT CENTRAL CONTRACT Showsec has been awarded the security contract to provide security and crowd management services at <a href="http://www.nusportcentral.co.uk/">Northumbria University Sport Central.</a> The £30m state-of-the-art sports establishment is where top of the BBL (British Basketball league) team, the <a href="http://www.newcastle-eagles.com/">Newcastle Eagles</a> are based and will play for the final of the BBL cup in May. Showsec’s Newcastle area manager Tony Hume worked with operations executive Tom Rigby to execute a thorough security plan for the first event – the Eagle’s game against Sheffield Steelers – which took place shortly after the contract announcement. Tony explains: “We ensured a detailed security operation was planned and implemented within the tight timeframe, without compromising the standards and quality of our service. This was achieved by working closely with Northumbria University Sport Central staff to effectively and efficiently put together thorough risk assessments and other required H&S documentation and strategies. “Our in-house bookings team quickly assembled a team of SIA licensed staff and stewards that matched the venue’s requirements, ensuring an excellent and knowledgeable service was delivered.” This contract win builds on Showsec’s extensive student union and university capabilities across the UK. Pictured: Newcastle Eagles at Northumbria Sport Central   Laura Kan General Thu, 08 Mar 2012 10:00:00 GMT 2012-03-08T10:00:00 047b0451-b624-4045-a5f7-d6e4b477bf2f 1000000 SHOWSEC SKATE TO SUCCESS AT 2012 EUROPEAN FIGURE SKATING CHAMPIONSHIPS Showsec provided a 70 strong team of SIA licensed and stewarding staff for the European Figure Skating Championships, 23-29th January 2012, at Sheffield’s Motorpoint Arena which attracted more than 15,000 fans over seven days. The championships are the third largest in the world and Showsec implemented a crowd management operation for a demographic range including families, school children and young adults who came to see the 200 skaters compete from 40 different countries. Leading the operation for Showsec was Richard Elliot who worked closely with the event’s security liaison Shaun Currie to ensure effective security solutions were implemented, particularly for a royal visit on the Wednesday from Earl of Wessex, Prince Edward. Showsec liaised with the Royal Protection officers and South Yorkshire Police to ensure that their stringent security expectations were met, whilst maintaining the event’s family atmosphere. Richard Elliot, Showsec operations executive says: “This was one of the highest profile events that Showsec has covered at Motorpoint Arena. It was the first time the championships had been held in the UK for over 20 years, and there was a big buzz especially because it’s the year of the Olympics. “Attendees travelled to Sheffield from all over the world, meaning our team used their initiative at all times to deal with ad hoc demands presented on a daily basis, including overcoming language barriers through communication. There was also a multifaceted accreditation system in place for the entirety of the event which our team paid extra attention to, ensuring the enjoyment of the hundreds of guests and performers.” Picured: Showsec's Richard Elliot with European Figure Skating security co-ordinator Shaun Currie February 2012   Annie Johansen General Mon, 20 Feb 2012 15:15:00 GMT 2012-02-20T15:15:00 87e6b2ba-e4fc-4de6-b545-a20d0997e93e 1000000 SHOWSEC LAUNCH RECRUITMENT CAMPAIGN FOR 2012 Showsec is extending its 3,000 strong team of event security professionals, recruiting now to work at events across London this summer including Hard Rock Calling, Wireless Festival and London Live. The nationwide recruitment campaign launched in February will fulfil hundreds of positions for SIA security professionals and stewards. Showsec’s Training and Development Centre is geared up to induct and train, enabling candidates to deliver professional event security and guest services at 2012’s major events. The recruitment campaign will provide a range of job opportunities, and reflects Showsec’s ongoing growth within the security and crowd management industry. Showsec director Simon Battersby says: “This summer will be an exciting year for everyone, and Showsec is pleased to be offering a range of SIA and steward opportunities at some of the major events taking place across London. Favourable rates of pay alongside subsidised travel, accommodation and food make these very attractive opportunities, and I anticipate a lot of applications for these roles.” <a href="http://www.showsec.co.uk/2012"> Click here</a> for details of vacancies and how to apply.   Annie Johansen General Mon, 20 Feb 2012 04:30:00 GMT 2012-02-20T04:30:00 04a1caf4-3bc6-42f7-9c4d-b3186c6ef1dc 1000000 FIFTH CONSECUTIVE WIN FOR SHOWSEC AT THE TPI AWARDS Showsec celebrated a fifth consecutive win at the annual TPI Awards last night, winning Favourite Security and Crowd Management Company, 13th February 2012. The event security specialist was presented with the award by BBC 6Music’s Stuart Maconie & BBC 5 Live’s Danny Baker at the Novotel London West, which saw more than 1,000 professionals from the live music industry in attendance. Showsec director Simon Battersby says: “Last year was a great year for our company and it’s an honour that our hard work has been recognised by our fellow industry peers. We are constantly investing to develop best working practices, and to provide great customer experiences.” February 2012     Laura Mackie General Tue, 14 Feb 2012 14:15:00 GMT 2012-02-14T14:15:00 0fd9c671-6dc1-432d-83f5-aa2a64f8e842 1000000 SHOWSEC GOES LIVE WITH TRAINING AND DEVELOPMENT PLATFORM Showsec has launched a proprietary bespoke Training and Development Platform, Jan 2012, applying modern educational techniques to deliver relevant, forward-thinking knowledge and expertise. A significant investment was required to create a unique blended learning programme for staff, which combines E- learning with classroom-based sessions and on-site training,delivering increased flexibility, personal choice and ultimately improved services. The new training resource has been developed to support Showsec’s continued growth and is launched to coincide with the company’s recruitment surge to attract over 2,500 staff to work on a range of major live events in London through the summer of 2012. The company supplies professional security at hundreds of venues ranging from the MEN Arena to The Roundhouse and Twickenham, and at events including Download Festival, the annual Royal Garden Party at Clarence House, The Royal Military Tattoo and concerts in Hyde Park. Designed and programmed in close collaboration with University of Derby Corporate, elements of the groundbreaking Training and Development Platform initially supported Showsec’s unique (and much heralded) management development program, which is now in its sixth intake. With over 700 successful trialists from all across the businessproving the platform’s viability, this new phase, including the e-learning platform, launches a huge range of stand alone or blended learning modules. In-house expertise is combined with selected external enhancements and incorporates a range of qualification criteria to ensure the training product is of the highest standard and reflects the current and future demands of the events industry. Managing Director Mark Harding comments: “The new Training and Development E-Learning Platform provides personal opportunities and enables ambitious people to be part of Showsec’s future. The system provides an avenue for immediate updates, state of the art training and an auditable record of learning. The internal commitment, drive and effort to launch the system have been a major factor in its success. This next phase will extend its use to our internal departments and an extension of operational training with a commercial outlet to follow. “We have now been able to create a range of modules that reflect the specific training skills for new staff that will be deployed at major events across London this summer. Our relationship with the University of Derby Corporate continues to flourish; they really do understand the industry and the requirement for continuous evolution of our training offering.” University of Derby Corporate’s Head of Learning, Conor Moss explains: “I have been hugely impressed with the commitment Showsec has made in terms of finances and resources to create an incredible educational programme. This Training and Development Platform combines the most up-to-date techniques and technologies to deliver relevant content and qualifications leading to improved professional capability.” Date: February 2012 Pictured: L-R: University of Derby Connor Moss, Scott Wilson, Mark Harding, Keith Hackett & Roy Wise Annie Johansen General Mon, 13 Feb 2012 17:00:00 GMT 2012-02-13T17:00:00 825d7478-f77b-4965-8ea5-f8aeecdb7bb1 1000000 SHOWSEC BREAK COMPANY RECORD WITH SIXTH ACS AWARD Showsec has been awarded its highest ever score by the ACS <a href="http://www.sia.homeoffice.gov.uk/pages/acs-intro.aspx">(Approved Contractor Scheme),</a> reinforcing its commitment to progressively raising customer service and staff training standards in the live events sector. The ACS scheme is a voluntary annual inspection for providers of security services, which aims to raise performance standards and assist the security industry in developing new business development opportunities. Members of the Showsec team, including training and development manager Roy Wise, head of human resources Debbie Atherton, Midland’s regional manager Richard Church and training coordinator Charlie Hanna organised the assessment, which lasted three days and took place at Showsec’s Leicester, Nottingham and Sheffield offices. An independent examiner marked Showsec on 92 different criteria covering company processes including finance, training, recruitment, HR, operations and systems, in addition to attending two Showsec events, interviewing two of its clients, 30 members of staff and a selection of the public to determine the company’s areas of good practice. Showsec exceeded last year’s score of 105 with a score of 118, a record for the company, reflecting Showsec’s ongoing development and continuous improvements made to company processes. During the assessment two areas of good practice were identified in communication and training operations, where Showsec was commended for its online portal and innovative online booking system. Praise was also given to Showsec’s investment in a dedicated training team and electronic e-learning platform for staff which is set to launch in January.   Speaking of the award, Richard Church said: "This year Showsec has continued to develop its communication and training areas, giving us a strong platform to build on for the future. To be awarded our sixth ACS award and to also break our company record score proves that we are continually extending and upgrading our training programs in order to improve the service we offer our clients.” Date: January 2012 Pictured: Richard Church Laura Mackie General Tue, 10 Jan 2012 17:45:00 GMT 2012-01-10T17:45:00 c4f1ab3a-9550-4d75-adbe-4def2a68b8c6 1000000 SHOWSEC FESTIVE SUCCESS AT MANCHESTER CHRISTMAS MARKETS Leading event security specialist Showsec successfully implemented a crowd management operation for the Manchester Christmas Markets, a key festive event held in the city from 11th November – 23rd December. Showsec provided a team of SIA licensed staff 24 hours a day to the eight sites which spread across the city centre from St Ann’s Square to the Triangle, including members of staff during the daytime and eight at night. Public safety was of ultimate importance for the multifaceted markets which included European-style stalls selling continental foods, crafts and gifts, and a broad audience demographics ranging from families to foreign visitors.  Showsec worked closely with event organisers Manchester City Council to effectively implement and manage a strategic security plan, creating the safest environment for the crowd whilst maintaining the market atmosphere.  The annual event cemented Showsec’s reputation as one of Manchester City Council’s chosen security suppliers, having previously worked on successful events including the 2010 Christmas markets which attracted more than 1.3m visitors. The Showsec team was led by Tom Bailey, who liaised with other local authorities including trading standards, environmental health as well as Greater Manchester police to ensure no illegal alcohol inside the site perimeter was consumed. In addition to the security provided for the opening weekend, Showsec will also be providing daily security to the markets in the build up to Christmas, with increased staff levels at weekends to higher crowd volumes. Tom Bailey said: “We’ve worked with Manchester City Council for several years now and developed a great relationship through implementing crowd security procedures to a number of the city’s public events. “Our knowledge and understanding of the local area is a testament to the success of both 2010’s and 2011’s Christmas Markets opening weekend, which required planning and engagement from start to finish and communication with other local agencies to ensure every eventuality was accounted for and managed effectively.” Laura Mackie General Fri, 23 Dec 2011 02:30:00 GMT 2011-12-23T02:30:00 c529658e-2036-4537-ae9b-70edd8f7a752 1000000 SHOWSEC FESTIVE CHRISTMAS PARADE WITH BIRMINGHAM CITY COUNCIL Showsec strengthened its relationship with Birmingham City Council, creating a safe, festive environment for the city’s annual Christmas parade. Maintaining the up-beat festive atmosphere through a customer service oriented operation, Showsec’s security professionals focussed on the enjoyment and safety of over 35,000 people who flocked to the city centre. They were constantly attentive to everyone’s well-being as crowds cheered on the council’s parade, which involved 200 performers including a variety of animals, stilt walkers and moving vehicles. Showsec worked closely with Birmingham City Council’s events team to implement a strategic safety plan across the two-mile route which started and finished in Victoria Square and took in Colmore Row, Temple Row, Cherry Street, High Street and New Street, on November 12th. The team of 58 SIA licensed staff was led by Showsec West Midlands area manager Ieuan Fury, who liaised directly with local authorities including Highway Patrol, Birmingham Police, ambulance and fire crews to ensure the smooth running of two road closures on Colmore Row and Corporation Street. The festive procession further cemented Showsec’s reputation as Birmingham City Council’s chosen security supplier, having previously worked on successful events including Artsfest in September, the UK’s biggest free arts festival. Showsec’s Birmingham Area Manager Ieuan Fury said: “This was a complex security procedure requiring engagement and planning with numerous local authorities, retailers and street traders to ensure minimal disruption. “Showsec was engaged with the event more than two months in advance to ensure every eventuality was accounted for, especially given that there were no perimeter barriers for the parade, which included families with young children as spectators. “Every member of the team adapted well to situations and remained customer focussed throughout to maintain the family atmosphere of the event.” Lee Tomkinson, head of Birmingham City Council’s events team said: “Showsec was part of the City Council procurement process and acquired as an approved contractor. They were responsible for the traffic restrictions and the parade, and worked very well to ensure the parade passed through without problems, monitoring crowds along the route whilst maintaining a clear thoroughfare throughout.”   Laura Mackie General Mon, 12 Dec 2011 11:30:00 GMT 2011-12-12T11:30:00 e124cff1-b54a-4419-9074-96cd2cd1000c 1000000 SHOWSEC SHARE THEIR VIEWS AT UK FESTIVAL AWARDS Showsec’s industry experience was evident as they joined a panel of high-profile professionals for a lively discussion on festival safety at the UK Festival Conference, 15th November, HMV Institute in London.  Mark Logan, director at Showsec, joined the “Weather – Or Not” debate which explored safety standards following the stage collapse tragedies this summer.  The panel  was mediated by Andy Lenthall, general  manager at Production Services Association, and featured fellow festival industry leaders including Live Nation UK COO John Probyn,  Hedwig De Meyer from Stageco and Simon James from The Event Safety Shop.  Mark drew on personal experience, to discuss how thorough contingency plans, site-wide monitoring processes and incorporating external agencies are vital to diminish threats posed by adverse weather events. Examples discussed included this year’s Bestival where Showsec evacuated during the site build, when high winds recorded at up to 28 metres per second hit the site. The effects from the tail end of Hurricane Katia meant the site lost a load in day and caused widespread logistical disturbance to a number of the onsite agencies. Mark commented; “Safety is about all stakeholders – festival organisers, security, police, first aid and local authorities – working together. I am delighted to have been part of such a lively panel which saw the audience get involved. The fact that the industry is continually striving to exceed safety standards can only be a good thing.  “We are proud to have supported the UK Festival Conference and Awards by being part of the panel and also sponsoring the “Best Family Festival” category. All of us at Showsec would like to extend huge congratulations to Beautiful Days festival that walked away with the title, and also congratulate our clients Creamfields for winning ‘Best Dance Festival’ and Bestival for ‘Fans Favourite Festival.” Pictured: L-R- Rudi Enos from Special Structures Lab, Hedwig De Meyer from Stageco, Simon James from The Event Safety Shop, Andy Lenthall from The Production Services, John Probyn from Live Nation UK and Mark Logan from Showsec Brooke Nolan General Mon, 21 Nov 2011 15:45:00 GMT 2011-11-21T15:45:00 28c9e9d1-7aa4-44b4-bbd2-f8d980d7b9a4 1000000 SHOWSEC IN BELFAST AMIDST GLAMOUR OF 2011 MTV EMA Showsec provided a 15 strong management consultancy team to oversee all elements of the complex security operations surrounding the 2011 MTV EMA Belfast, 6th Nov, 2011.   A who’s who of pop music came to Belfast to celebrate the best of the past year in a glittering awards show that will be seen by more than 600 million MTV homes around the world through the global TV network.  Eleven live performances and a host of international stars took pride of place in Belfast’s Odyssey Arena, as EMA gongs were scooped by performers including Lady Gaga, Bruno Mars, Katy Perry and Justin Bieber. Across town Irish favourites Snow Patrol and US singer songwriter Jason Derulo played to 15,000 fans on an outdoor stage at Belfast’s City Hall, while - the Red Hot Chili Peppers rocked  a third stage at Ulster Hall.   Showsec Director Simon Battersby was the 2011 MTV EMA Director of Security.  He says:   “We have been engaged for months in advance putting together the detailed security plans; working with the show producers, the local venues, Police Service of Northern Ireland (PSNI) and Belfast City Council. With such a high profile show visiting Belfast there have been numerous challenges we have overcome to ensure the safe and successful delivery of the EMA’s.   “This is a particularly complex security operation requiring extensive engagement with numerous stakeholders. The fact that we have had over 1,000 accredited people on the main show alone gives an appreciation of the size of the production and number of VIP movements we have managed.”  Richard Godfrey, Executive Producer, 2011 MTV EMA comments:  “Security is a huge priority for MTV and, given the scale of this year’s triple-location event, the calibre of international artists and the sheer number of crew and guests, security was a huge and logistically complex task.  Simon Battersby and the Showsec team, along with the PSNI, were outstanding and ensured a faultless and smooth-running security process both in the lead up and on the night itself.” Pictured: L-R: Showsec directors, Mark Logan and Simon Battersby Brooke Nolan General Wed, 09 Nov 2011 15:00:00 GMT 2011-11-09T15:00:00 51666d7e-f266-4d76-b026-c04e9f3efb67 1000000 SHOWSEC SHOWS ITS SUPPORT TO THE LIVE MUSIC INDUSTRY Showsec joined some of the UK’s leading music business professionals when it sponsored the Live UK Summit and Live UK Music Business Awards, 5th – 6th October 2011. The prestigious event, organised by Live UK Events, sister company to Audience Media – the publisher of LIVE UK and Audience magazines – is the only event in the UK dedicated to supporting the country’s contemporary live music industry. Featuring two days of seminars focusing on topics integral to the future of the industry, and culminating in an esteemed award ceremony with categories including Best Tour Manager, Best Venue Teamwork, Best Festival and Unsung Hero, the event was attended by high-profile players from across the sector.  Simon Battersby, Showsec director, said: “One of our core business areas is live music. The Live UK Summit and Awards offers a great opportunity to spend time with many of our peers. It’s also the perfect environment to discuss the issues affecting our industry and hopefully continue to drive ongoing improvements in the live sector.  “We’d also like to extend huge congratulations to the winners of the awards, and well done to all of those nominated.” Showsec provided SIA licensed security professionals to ensure the smooth running of the two-day event.  Date: October 2011 Pictured: Showsec team at the Live UK Summit 2011 Annie Johansen General Fri, 07 Oct 2011 17:15:00 GMT 2011-10-07T18:15:00 eccca791-813a-4917-8061-949d1b59f209 1000000 A NIGHT TO REMEMBER AT EVENT AWARDS 2011 The Event Awards celebrated achievements from across the live event industry on 20th September 2011, with Showsec proud to be award sponsors for the night.  The Roundhouse in Camden saw over 700 leading professionals from the live event sector take to their seats to enjoy a variety of entertainment, three course meal and glittery awards ceremony presented by charismatic comedian Jason Byrne.  Showsec’s team of licensed security professionals ensured a safe and enjoyable night for the visitors at the venue, a familiar site for the company who has a long standing security partnership with the Roundhouse. The iconic building was transformed into a stunning black tie venue, whilst maintaining its characteristic edge, creating a visual treat for the audience.  Normally behind the scenes, ensuring the smooth running of security operations at the Roundhouse, Louise Stockden, Showsec operations executive and successful Academy graduate found herself in the spotlight as she handed out the award to Best Event Space of the Year (large) on centre stage.  Louise reflects on the night; “The Event Awards was a great night with a fantastic atmosphere. On behalf of Showsec I want to pass on congratulations to all the winners, especially Sheffield City Hall who won the award Showsec sponsored.  Working with a fantastic venue, the Roundhouse, we are always committed to creating the safest environments, so it was a pleasure to host the industry finest who share in our passion for excellence in the field.” Date: September 2011 Pictured: Jason Byrne, Sheffield City Hall represenatives and  Louise Stockden Annie Johansen General Thu, 22 Sep 2011 16:30:00 GMT 2011-09-22T17:30:00 0d1bd0a5-2b99-4465-ba24-be1d6aba0b52 1000000 SHOWSEC ON BOARD FOR PRIVATE KASABIAN GIG Showsec implemented a unique event security plan and operation for a private Kasabian gig inside a Boeing 747 300; 5th September 2011. Showsec was contracted by organisers VEVO just four days before the band’s exclusive performance, so focused immediately on planning a detailed operation. Showsec’s project manager for the event, Stuart Kennerley lead a team of ten carefully selected SIA licensed staff on the night to create a safe environment for the secret show. The location of the gig was kept secret from 250 attendees, comprising of the winners of a Kasabian website competition and key media. The fans arrived at the Leicester City Football club, where they were welcomed by Showsec, who gave them wristbands and escorted them via coach to the secret destination.  Guests were greeted at Bruntingthorpe Airfield by a separate Showsec team, and treated to traditional hog roast before being ushered onboard the Boeing 747, which had been specially adapted to create the unique performance space for the band. Stuart Kennerley comments; “We worked with VEVO to consider all eventualities regarding everyone’s safety for this unusual and highly secretive event in just four days. Writing risk assessments, making contingency plans for a gig on board a Boeing 747 on an operational airfield.  “The short turn around combined with the need for secrecy meant that apart from myself, the rest of the Showsec team didn’t even know which band were playing. The success of the operation is testament to the expertise within the whole event management team and I was delighted with the extremely professional attitude and manner in which our staff carried out their work.” Date: September 2011 Pictured: Stuart Kennerley Annie Johansen General Fri, 16 Sep 2011 12:15:00 GMT 2011-09-16T13:15:00 9bb8401b-7e78-4312-8974-dd1aebb71105 1000000 SHOWSEC ANNOUNCES FIVE YEAR DEAL WITH CREAMFIELDS Showsec revitalised and rejuvenated its operating strategies to maximise the secure environment and customer experience at this year’s Creamfields festival – the first of a five year deal with Cream International Events.  The festival and event security specialist won the contract following a competitive tender, and it builds on over a decade of successful working partnership with the festival organisers, ensuring the highest quality of care for guests since its launch in 1998.  Creamfields, which took place from 26th-28th August this year in Daresbury, Cheshire, has grown from a small dance festival spawned from the underground clubbing culture, to one of the UK’s largest events pulling in crowds of over 50,000 people with major chart headliners including Chemical Brothers and Swedish House Mafia.  This year Creamfields added a third night to the line up, and welcomed more than 45,000 campers across the weekend.  Mark Logan, director at Showsec, said:  “It is no longer a niche dance-based demographic in terms of audience base; it’s a mainstream festival where guest experience is of paramount importance to the organisers.  “As the UK’s leading electronic music festival, Creamfields differs to live music events – the focus is not so much on the traditional 180 stage format , but more about safe access and egress to and from the campsite and between a multiple performance areas, each attracting different audiences depending on the talent scheduling. With so many campers this requires sophisticated crowd-management systems.” Showsec provided 1,100 staff, working across a multitude of shift patterns over the weekend ensuring a flexible approach to the security operation. Mark continued: “The five year contract means that we can have a truly joined-up approach with CI Events and Loud Sound. We’re not simply a security provider – we are part of the festival management team and as such can tweak methods and processes year-to-year, concentrate resources and allocate management solely to this project.”  Jim King, Loud Sound’s festival director, said:   "We’ve invested in site infrastructure, such as the solid perimeter fence around the whole site, and have also invested a lot of time in working with Showsec to plan and implement various strategies. These ensure our guests have a safe and enjoyable experience. With this year’s increased capacity we knew that security was the right thing to focus on. “We’re pleased Showsec has been awarded the contract; their knowledge and expertise within the festival security sector makes them the obvious choice for the job, and means we can develop a long-term security strategy.”   Date: August 2011 Pictured: Mark Logan Brooke Nolan General Tue, 06 Sep 2011 15:00:00 GMT 2011-09-06T16:00:00 178f4f2d-d10d-4216-9eba-3b07ff9614b2 1000000 SHOWSEC'S SCOTLAND OFFICE SET SAIL TO SHETLAND ISLANDS Showsec successfully delivered a comprehensive public crowd management service for the Tall Ships Races 2011 in Lerwick, Shetland Islands, July 18th-25th. The Scotland office deployed 70 security professionals, led by Showsec manager Scott Anderson to ensure the safety and enjoyment of all who attended the five day event.  The Tall Ships Races is an internationally renowned celebration, which draws crowds from around the world. Organisers from Lerwick Council widened the audience even further with a diverse timetable of carnival style family events. Fiona Dally, project manager, oversaw the three year planning involved in the prestigious event and met with Scott and the Showsec team several times to assist with the extensive preparation involved. Scott explains further; “In little over a year since the Scotland office opened we have dramatically expanded our capabilities and the 70 Showsec security specialists who attended this event exceeded both the clients and the crowds’ expectations. I would like to express my gratitude to Fiona and her team, who helped organise the logistics of getting our staff to the island and accommodating the team.” Showsec’s security offering included a crowd management plan which stretched across a large area of the site, including a temporary event site built at Holmsgarth where a host of performers such as the Levellers and Bjorn Again entertained the audience. Additionally the security specialists provided assistance with traffic management, helping to maintain the pedestrian only zones. Fiona Dally says “We’re delighted by the work Showsec has done over the course of The Tall Ships Races 2011 – Lerwick event.  Professional and friendly, the staff went the extra mile and were praised by the public and us throughout the event for their excellent customer care.  In addition, what started as a four day event, turned into a five day weekend with all of the additional challenges an unplanned extension brings.  It was down to extensive planning, our close working relationship with Showsec and the support of the local police that we were able to ensure everyone who attended the event stayed safe throughout.” Date: August 2011 Annie Johansen General Wed, 17 Aug 2011 09:30:00 GMT 2011-08-17T10:30:00 59627a6d-230f-40e2-8e50-6d9a8180c295 1000000 SHOWSEC AWARDED SECURITY CONTRACT FOR LINCOLN’S ENGINE SHED Showsec has been awarded the security contract for Lincoln’s largest live music venue, University of Lincoln’s Students Union, The Engine Shed. The event and venue security specialist won the contract following a competitive tender process. The three year agreement will see Showsec secure the venue’s gig and club nights, starting on Friday 19th August with Scottish rock outfit, Big Country. The contract for the 1,800 capacity club, which has welcomed top artists including The Zutons, Kings of Leon, Stereophonics and Gorillaz, will be supervised by Showsec’s project manager, Stuart Kennerley. Stuart’s experience includes managing venues such as The Roundhouse in London as well as student unions. These include the O2 Academy Leicester, a venue ran in partnership by Leicester Student Union and Academy Music Group (AMG), which has a similar commercial approach, profile of events and audience demographic to the Engine Shed.   Joe Milner, Showsec’s East Midland area manager, comments; “We have been keen to work with The Engine Shed since it opened in 2006 and are looking forward to building a successful partnership with them to make it a safer venue for their customers. We have been in talks with a number of venue and events in the East of England and this hugely popular student union is a prestigious landmark as we expand our capabilities across the region.”  Date: July 2011 Pictured: Joe Milner Brooke Nolan General Thu, 04 Aug 2011 08:45:00 GMT 2011-08-04T09:45:00 8f42b004-35e8-402f-96b1-d4c3fde0cc03 1000000 SHOWSEC IN ACTION FOR BATMAN’S WORLD PREMIERE There were no heroics required from Showsec when they enhanced customer experience and ensured the safety of the audience at the Batman Live world premier at Manchester MEN Arena, and the VIP party hosted in Manchester Cathedral on 19th July, 2011. A well-planned event security operation was implemented by Showsec, the venue’s long-term security partner, at the show’s world premier and the subsequent five shows at the MEN. Batman Live is a unique live stage adaptation of the comic book superhero’s story, embarking on a two year world tour. The thrilling action-packed show combines entertaining circus-style performance with a high-tech set incorporating ground-breaking visual and technical effects. It has been in production for the last two-and-a-half years and cost £12 million; with a stunning show the result.  Rehearsals had taken place over three weeks in June at Capital FM Arena in Nottingham, another venue where Showsec is the contracted security partner. With huge media interest producers demanded the specifics of the show, including the plot, remained a closely-guarded secret. Showsec was engaged to ensure the venue remained a closed set throughout rehearsals, with only members of the production crew and cast having access. Prior to the opening night an audience of 4,000 guests were specially invited to the Manchester MEN Arena; a final opportunity to fine-tune aspects of the production and ensure the venue staff understood how Batman Live differed from other shows. Tim Chambers, Showsec’s project manager said: “This was as much a rehearsal for us as it was for the cast. We had been through detailed planning and consultation with the venue and show’s management, so everyone was aware of the high standards of visitor experience expected. “One of our highly experienced supervisors, Dave Middleton, suggested an improvement to the seating layout in order to maximise that viewer experience around the stage that covers a lot of the arena floor. “This advice was taken on board by the venue and production team, with the layout being changed in time for the premier. The forward thinking, proactive approach of one of our supervisors ensured any potential issues were resolved before the show went live to the public, with suggestions coming from supervisors and stewards alike.” A team of 80 highly-trained staff were handpicked for the show, including 14 supervisors. Showsec also provided experienced SIA licensed professionals to secure the premier’s afterparty at the Manchester Cathedral, which was given a Gotham City make-over for 600 VIP guests.  Date: July 2011 Pictured L-R: Akeel Butt, Tim Chambers and Steve Dummond Brooke Nolan General Wed, 03 Aug 2011 10:45:00 GMT 2011-08-03T11:45:00 fe5c5dca-577c-4179-ba49-79b2ef6f693f 1000000 SHOWSEC LOOK TO THE FUTURE AT HYDE PARK Event security specialists Showsec played a pivotal role in the success of this year’s Hyde Park festivals and concerts, ensuring nearly half a million ticket holders remained safe across a record nine gigs in thirteen days, from 22nd June – 3rd July. The annual series of shows, organised by Live Nation, included two Kings of Leon nights, Hard Rock Calling festival, with headliners including The Killers, Bon Jovi and Rod Stewart, an Arcade Fire gig and Wireless Festival, featuring acts including Black Eyed Peas, Chemical Brothers and Pulp. Showsec has provided security at the events for the last eight years, and again Showsec director, Simon Battersby, led a vastly experienced management team to oversee all security arrangements.  Simon commented: “It is hugely rewarding to see the strength and quality we have across our management team. The operation, led by Steve Reynolds and Paul Legge, not only features seasoned campaigners but great new talent that has been scouted, trained and mentored. This talent improves year-on-year.”  As with all major events in London this summer, there is a lot of focus being placed upon observing procedures by various agencies, including The London Organising Committee of the Olympic and Paralympic Games (LOCOG), Greater London Authority (GLA) and the Metropolitan Police, ahead of events being planned for 2012. These organisations monitored a new road closure system implemented by Showsec and the traffic management company Sola, which saw Park Lane and other tributary roads closed from 10pm until egress was complete. Previously the Metropolitan Police managed the egress of the public onto public roads but this year Live Nation, and, in turn, Showsec, took responsibility due to changes to policing policy.  The decision to put a temporary closure on Park Lane and its tributary roads was a progressive and positive move which enabled the site to clear more swiftly and arguably more safely each evening. It also allowed Showsec to distribute the 45-65,000 strong crowds to various exits across the area, and offer a safe route to public transport. Up to 100 SIA and stewards helped man the closure each evening, ranging from implementing diversions and directional stewards, to road closure marshals trained to chapter 8 standard.  Hannah Farnham, festival manager at Live Nation, said: “This year has been a huge success and we’ve seen nearly half a million customers come through the gates in ten days. It’s been an eclectic mix, both of bands and audience with an interesting audience demographic split each night; every group acts differently. We have worked closely with Showsec, and they have ensured that the correct level of security has been provided each day, and across each area of the site.”  The varied bill of artists, diverse audiences, and the changing site set-ups, required vigilant monitoring of crowd safety and behaviour.  Over 600 event security specialists per show were drawn from Showsec’s offices, with London office manager Paul Legge coordinating the logistics and organisation. Paul explains: “While the London office took the lead, we had invaluable support from our offices across England and Wales. The company’s new management infrastructure meant we could provide experienced managers across all areas of the site, who were able to make decisions quickly and excelled in delivering a responsive, reactive and professional service.”  Date: July 2011 Pictured: Showsec at Hyde Park; (L-R) Dayo Adelugba, Simon Battersby, Paul Legge, Steve Reynolds, Simon Howard Brooke Nolan General Thu, 07 Jul 2011 15:45:00 GMT 2011-07-07T16:45:00 284f714f-7dff-427c-b719-9f4e5f9d1708 1000000 STUDENT UNION SECURITY ADVANCES WITH SHOWSEC Showsec is strengthening partnerships with student unions across the UK, successfully securing a series of recent summer events to round off the 2010/11 academic year. Showsec’s constantly evolving student security services are customised to suit the requirements of the wide range of events and the different aims of individual student unions. This summer universities including Reading, Cardiff, Sheffield Hallam, University of Central Lancashire and Liverpool have enjoyed safe end-of-year parties with Showsec. The company’s Midlands area manager, Richard Church comments; “Each student union has its own approach and Showsec draws on a wealth of experience to deliver a service that suits each student body’s requirements. “In this past year we’ve seen a trend for some student unions to adopt a more commercial approach. Leicester Student Union’s partnership with Academy Music Group (AMG) to create the state of the art O2 Academy Leicester is a great example. The venue is already a premier touring venue for bands and hosts a wide range of student nights that attract students over and above other local venues.” “Showsec’s relationship with both parties meant that we could introduce improved security systems, drawing on our nationwide experiences working alongside a variety of commercial events and venues as well as universities and student unions. Ash James, University of Leicester Students Union operations and commercial services manager commented: “With the launch of the new O2 Academy Leicester to be housed in and partnered with the student union, we planned extensive changes alongside AMG to manage the building effectively. Showsec have developed a great rapport with our regular student clientele, alongside introducing some significant new procedures and systems, which have resulted in real improvements.” Another example of changing attitudes were evident at this June’s University of Nottingham Summer Party, attended by 6,000 students. The organiser’s also introduced a more commercially viable business model to the annual event, cementing long term agreements with key suppliers and investing more funds into headline artists Example, Pendulum and Feeder, which boosted ticket sales.   Showsec worked alongside them to deliver a security operation centred around the duty of care of everyone on the site. A solid site perimeter was implemented to ensure tickets had to be bought, while consistently attentive ingress and site management operations maintained a safe site along with a friendly community atmosphere throughout the event. Date: June 2011 Pictured, L to R: Ash James and Stuart Kennerley at 02 Academy, Leicester. Annie Johansen General Mon, 27 Jun 2011 14:15:00 GMT 2011-06-27T15:15:00 a56067a4-a7df-4b61-8096-752a7b1d4596 1000000 SHOWSEC ROCK FESTIVAL DOUBLE Live events security specialists Showsec successfully secured both Rockness and Download Festival on 10th-12th June. Showsec’s Midlands region continued the company’s excellent relationship with the organisers and crowds at the UK’s leading rock festival Download, with over 600 event security professionals contributing to another fantastic year. Further North, Showsec’s Scotland office fulfilled an extended contract to secure the entire Rockness festival, building on specific security elements covered in the previous five years. Showsec provided a characteristically well organised management infrastructure, who worked with the organisers, Loud Sound, and local police through extensive planning procedures. Showsec Scotland area manager Scott Anderson explains: “With the emphasis on maintaining a safe, welcoming festival site for the 30,000 fans attending, all stakeholders were keen to minimise the potential threats of organised crime and anti-social behaviour across the site. Showsec is part of a national network of criminal intelligence, and based on UK trends last year we wanted to be alert to counter organised crime and ensure the safety and enjoyment of the audience. Knowledge from previous years at Rockness and many other festivals was combined to ensure operations were well planned, with the Scottish Office supported by Showsec staff from Newcastle Leeds, Sheffield and Liverpool.  The 400 plus staff were assigned in teams to specific areas, Julian Kumah and John Taylor for campsite management, Steve Dyker and Robbie Jarvis the main arena and VIP areas, James Taylor securing backstage and Junior Linton the Main Stage barrier. Scott says: “Our growth at Rockness reflects the expanding Showsec Scotland capabilities and extended client base. This was the first large festival for a lot of these staff so the company’s training and briefing procedures were prevalent in the preparation for a professional operation. It was great to see the Scottish staff integrate immediate and thanks must also go to staff from other areas who made them feel welcome from the start. Scott continues; “Having worked at Rockness with Loud Sound for the past 5 years, we were eager to improve and build upon the solid foundations that we have set in previous years. Securing and delivering at Rockness 2011 has been a huge success for our Scottish office and has helped develop a closer working relationship with the Loud Sound team. There were a number of positive developments and ideas, which we will hopefully progress forward into next year’s planning. ” Date: June 2011 Pictured: Showsec's Rockness 2011 Team Annie Johansen General Fri, 17 Jun 2011 13:30:00 GMT 2011-06-17T14:30:00 ee68336c-3e12-4d5c-86f0-a6310c9c732e 1000000 836 STAR IN OUR MIDST Showsec has managed the safety of the Download audience for over a decade, and we like to think we’re prepared for every eventuality . . . but we didn’t see this one coming! The online social media legend that is security professional 836 rose to instant stardom and is already receiving national press coverage - The <a href="http://www.metro.co.uk/music/866410-steward-at-download-festival-2011-becomes-facebook-star ">Metro</a> 836 struck a chord with the Download 2011 main stage audience waiting for headliners Linkin Park to appear.  Some friendly interaction led to cheers from growing pockets of the audience, then one of the giant stage-screens showed him making the signature Download 'devil horns' gesture, which was applauded by tens of thousands of rock fans just before main act Linkin Park were due on. After the headline performance had finished 836 was then encored back on - with thousands chanting 8-3-6, 8-3-6 . . . The legend and number of Download 2011’s surprise star has spread outside of the festival and become a massive internet frenzy. Our mystery man, more often seen in Showsec’s Leeds-based venues, has already attracted 5,000 ‘likes’ on the ‘Steward 836 Download Festival 2011’ facebook page, has fans posting videos and enthusiastic comments on YouTube “Download Legend 2011” . . .  and people are already buying T-Shirts dedicated to the now infamous 836? Showsec director Simon Battersby comments; “The rise of 836 is a great indication how much the perception of our industry has shifted. We are committed to the safety and enjoyment of the festival crowd, and achieve this in part through being approachable and establishing good communication with the audience. I don’t think we ever thought we’d see one of our teams achieving this much popularity though!” Live Nation COO and Download Festival Director John Probyn added, ‘For a number of years we’ve worked closely with Showsec. The staff are always professional, helpful and have a great attitude. Steward 0836 is this year’s phenomenon, demonstrating how the Download community work together to create a fantastic upbeat atmosphere at the festival. Let’s hope he’s there next year.’ Date: June 2011 Pictured: Download Festival 2011 Legend 386 Annie Johansen General Fri, 17 Jun 2011 10:45:00 GMT 2011-06-17T11:45:00 7564daff-42ed-4426-9044-cb2ebc95e4cb 1000000 SHOWSEC ‘SHINE’ WITH TAKE THAT Live event security specialists Showsec managed the safety of 350,000 screaming Take That fans as the band returned to their home town Manchester, 3-12th June, for eight gigs as part of their record breaking Progress tour. The overall security operation was spilt between four agencies, and following detailed planning Showsec supplied 254 licensed security professionals and stewards. Showsec’s responsibilities at the venue began with managing the queues before gates opened, implementing a smooth ingress, guiding the public onto the pitch and stands and ensuring their safety throughout the show and then clearing the stadium. Mark Wilcock, Showsec’s area manager explains more: “Take That’s Manchester tour dates saw us liaising with several different security organisations along with the venue manager and the production team. This meant communication between myself, Showsec’s operations executive Graham Herbert and the other companies involved was key in the success of the effective crowd management procedures that were in place. “Our professional, approachable team welcomed visitors to the stadium, ensuring swift crowd flow from the car parks through the turnstiles and into the concourse. We also provided stewards for the perimeter of the large pitch, who worked alongside Man City stewards to guarantee the safest environment for the excited crowd.” Date: June 2011 Pictured: Mark Wilcock, Graham Herbert Annie Johansen General Wed, 15 Jun 2011 12:00:00 GMT 2011-06-15T13:00:00 e25670b9-d16d-4865-8231-471646c0ee35 1000000 DOUBLE SUCCESS FOR SHOWSEC IN MANCHESTER Showsec’s Manchester office has been busy securing the city’s football fans, with two separate victory parades for both Manchester City on 23rd May and Manchester United on the 30th May.    Following the successful security operation a week prior, where Showsec ensured the safety of hundreds of thousands of Manchester City fans as they took to the streets for the FA Cup Parade, the crowd management specialists returned to Manchester city centre. In the second un-ticketed, public event Showsec secured Manchester United’s Football Club parade in celebration of their 19th victorious premier league trophy. Led by Alan Wallace, 350 Showsec professionals managed the crowd of excited supporters as they surrounded the bus, which bore the number 19 to symbolise the record breaking number of times the club has won this trophy.   Alan Wallace, Northern regional manager states; “We worked with Greater Manchester City Police and Manchester City Council to plan a smooth security operation across the 4.5 mile route. Our licensed and trained security and stewarding teams provided excellent crowd management services for similar un-ticketed public events, utilising both our national network with in-depth local knowledge.” Date: June 2011 Pictured: Manchester United Premier League Trophy Parade Annie Johansen General Wed, 08 Jun 2011 09:30:00 GMT 2011-06-08T10:30:00 73028121-45c6-44b6-a5cb-f92df2e2c50c 1000000 SHOWSEC PROTECT THE WINNING TEAM As thousands of football fans lined Manchester’s City Centre, in celebration of Man City’s triumphant FA Cup victory parade, security specialists Showsec successfully ensured the safety of players, crowd and the all important FA Cup.  The Manchester office utilised local knowledge and vast experience securing public events within the city to secure two separate celebrations for Man City’s victory. The first, un-ticketed public parade was organised by Manchester City Council, whilst Manchester City Football Club put on entertainment inside the stadium for the second, ticketed event. Showsec professionally managed crowds of over 100,000 excited supporters, as they celebrated the club’s first trophy in 35 years on Monday 23rd May. The security teams planned and implemented the complex security operation, including the handover from public to private grounds, as the bus carrying the team left the city and entered Manchester City Stadium.   Working alongside Manchester City Council. Greater Manchester Police and Manchester City Football Club, Showsec exceeded the aspirations of the three different stakeholders, securing the city centre in a very short time scale.   Alan Wallace, Showsec’s northern regional manager, explains the complexities involved; “With all free, un-ticketed events, it is vital to have efficient communication channels between everyone involved. We divided the security operation into two phases, beginning at Albert Square and ending inside Manchester City Football Club. This meant we needed a watertight handover between myself and area manager Mark Wilcock. “We had over 600 trained and licensed Showsec staff securing the entire route, which was a huge logistical operation and a testament to our highly organised booking team that we were able to source all the security professionals we needed in house and deploy them effectively.” The celebrations began in Manchester’s Albert Square where Showsec professionals ensured the safety of the 8,000 capacity crowd and directed people to follow alternative routes once this had been reached.  In order to achieve the safest environment for both the crowd and the players, Showsec staff and Greater Manchester Police became a moving human shield, sealing the bus as it made its way through the route. Showsec were quick to remove the pedestrian barriers lining the route once the bus had passed, easing the crowd movement as people continued on behind the bus towards its final destination.       Inside the stadium, Manchester City Football Club had given out 40,000 free tickets for selected fans to enjoy the second celebration of the day; entertainment included an impressive fireworks display and a performance from Badly Drawn Boy.   Mark Wilcock, Showsec’s area manager explains the second phase of the security operation; “The handover from the public to a free ticketed event took place at the side entrance of the stadium on Rowsley Street, where barriers were removed to let the bus and escort staff pass through. This marked the end of the parade and the beginning of the club’s own celebrations in their own ground. Having worked successfully all season securing the club, we understand the high standards expected and are familiar with procedures, the layout, players and venue management.   “I was in constant communication with Showsec's lead manager at the stadium Graham Herbert, keeping him updated on the parade’s position at all times, ensuring a smooth security operation as the bus turned into Rowsley Street. As soon as the parade had safely passed through the entrance, our staff replaced the barriers and directed the hordes of fans towards the stadium for entry into the ticketed evening festivities.” Date: June 2011 Picture: Alan Wallace Annie Johansen General Tue, 07 Jun 2011 11:15:00 GMT 2011-06-07T12:15:00 edde47d8-e63c-4409-9d4d-314ad9f63029 1000000 SHOWSEC IN CARLISLE FOR BBC RADIO 1’S BIG WEEKEND Live events security specialist, Showsec was entrusted by BBC Radio 1 and the shows producers Live Nation to maintain a safe festival site for fans, artists and production professionals at BBC Radio 1’s Big Weekend, 14th and 15th May 2011. 10,000 lucky pairs of winners from the ticket draw attended each day; chosen from the 700,000 fans who applied to attend the free ticketed music festival with headline music artists, Lady Gaga, Black Eye Peas and Foo Fighters in Carlisle Cumbria on. Following the previous year’s successful event security operation in North Wales, Showsec was brought back to maintain security at the new location, bordering Carlisle Airport. Extensive planning meeting with the BBC show producers, Live Nation, the Police and Airport Authorities meant that a detailed security plan took account of the expectations of all stakeholders. BBC Radio 1’s PR announcements were used to deter non-ticket holders attempting to enter the site. Showsec implemented a robust perimeter operation to seal the site, particularly on the ‘live’ airport boundaries. The security teams were constantly attentive to ensure the safety over the two day event with 40,000 ticket winners as well as maintaining a friendly, welcoming atmosphere at this years’ festival. Showsec BBC Radio 1’s Big Weekend project manager, Julian Kumah led a team of 300 Showsec staff for this year’s free music event and explains; “We identified the potential problem of non-ticket holders trying to get in, given the massive amount of unsuccessful applicants for tickets. So we effectively organised and executed a series of measures that began some distance from the entrances including ticket checks and a traffic management system, which successfully deterred people breaking into the festival whilst also minimising queues.” “The site also borders Carlisle Airport, so a strong security presence was imperative to refrain any fans gaining access to the runways which operated all weekend. That was balanced with our priority of creating a safe family orientated festival site. Maintaining our customer focused values meant the audience, many of who were at their first big gig, were comfortable approaching us with any questions. It was a great start to our busy festival season.” Date: May 2011 Pictured: Radio 1 Big Weekend - image copyright BBC Annie Johansen General Mon, 06 Jun 2011 15:30:00 GMT 2011-06-06T16:30:00 0ea6fc6c-58e0-45d4-ad60-3857d43ba9ca 1000000 SHOWSECS GLOBAL CORPORATE CHALLENGE Showsec will be participating in the world’s largest corporate health initiative, the Global Corporate Challenge (GCC), beginning 19th May 2011. Showsec’s involvement in the 16 week health programme GCC is part of an ongoing commitment to staff wellbeing inline with the Investor in People policy. The benefits to local schools mean the initiative also takes into account the company’s corporate social responsibility principles. The challenge will consist of competitive pedometer based walking, with two teams of seven Showsec employees, Global TrekSec and Show Trekkers trailing the activity. The 14 staff will take part in a ‘virtual walk around the world,’ where they are encouraged to increase their levels of walking on a daily basis and will enter their daily step count recorded on their pedometer into the GCC website. As they progress through the challenge, they will achieve milestones showing them their progress and where they would be if they were doing the global walk in reality whilst learning about places through imagery, facts and Google maps. For every Showsec member participating, a child in their last three years of primary school will be selected and entered to take part in the GCC for free. Debbie Atherton, Head of Human Resources at Showsec comments; “As part of Showsec’s ‘wellness at work’ ethos, we are delighted to be participating in this exciting Global Corporate Challenge health programme.  Taking part in the GCC will lead to an increase in Showsec’s staff fitness whilst promoting teamwork and a positive competitive spirit across the company. While it supports an active, healthy, and more productive working environment, we are equally delighted that 14 children at selected schools will also gain from our participation in this challenge as they will be entered into the GCC to discover and enjoy how exercise can be fun and beneficial for their health in years to come.’’ Date: May 2011 Pictured: L-R Amy Mounteney, Bradley Knight, Linda Osborne, Sonal Khunti all receiving their packs from Laura Barnes, HR Co-ordinator Annie Johansen General Thu, 19 May 2011 10:15:00 GMT 2011-05-19T11:15:00 c4b4486a-47a0-4bc2-abef-27f1b6d7e482 1000000 SHOWSEC STRENGTHEN MANAGEMENT TEAM Showsec’s continuing growth within the live event sector has been aided by the recently announced next phase of their operational restructure. The award winning event and venue security specialists’ ongoing expansion, across England, Scotland and Wales, has meant that the internal structure has progressed from two to three regions. Breaking these down to Northern, Midlands and Southern regions will allow the company to better support client services throughout the country, and to allow further expansion into 2012. The newly created Midlands region will be managed by Richard Church who has worked for the company for sixteen years. Ieuan Fury moves from his post in Wales to become the area manager for the West Midlands, whilst Joe Milner takes the step up from senior operations executive to role of area manager for the East Midlands. Replacing Ieuan in the Wales and South West office will be Martin Lewis who moves up from operations executive. Martin previously was part of Showsec’s Management Training Academy and becomes the first graduate to be promoted to area manager. This underlines Showsec’s commitment to education and training for their security personnel, to promote professional and personal development throughout the company.  The Northern region’s management structure will stay the same with Alan Wallace remaining as regional manager. Steve Reynolds will continue to be regional manager for the Southern region Richard Church states; “This expansion marks an exciting time for Showsec and as we move forward, the new management structure means we are better placed to offer clients bespoke security offerings with in-depth local knowledge supported by strong central resources and the companies’ national network.” Date: March 2011 Pictured: L-R -  Richard Church, Iuean Fury and Martin Lewis Annie Johansen General Fri, 25 Mar 2011 15:15:00 GMT 2011-03-25T15:15:00 8bcc5aa8-08c1-46d0-a509-928f38bf8ea1 1000000 SHOWSEC RETURNS TO TRAFALGAR SQUARE FOR MALENITSA Showsec secured the whole of London’s Trafalgar Square on the 6th March, ensuring the safe ingress and egress of 100,000 Russians as they celebrated Maslenitsa.  The traditional Russian festival Maslenitsa, which is held at the beginning of spring, is celebrated across Russia and for the third year running was held in the UK capital’s iconic square. With an abundance of food, live music and a televised stage which was streamed live to Russia, Maslenitsa Festival saw a constant stream of visitors throughout the entire day. Showsec’s security operation was managed by senior operations executive Dayo Adelugba, who oversaw all 120 SIA security personnel across the high profile site. Dayo explains more about the security requirements; “Ensuring crowd safety across London’s prestigious Trafalgar Square requires us to work closely with GLA and Westminster Council, to provide the safest environment for all visitors at this un-ticketed festival and ensure the number of people on site didn’t exceed the 9,000 capacity at any one time. “The logistics of guaranteeing a speedy ingress, whilst ensuring that prohibited items were not bought into the site meant we needed several different entrances. In order to achieve this and to secure the site, we spilt the square into four sections which were managed by operational supervisors, Simon Howard, Paul Burrows and Yez Stuart. All sections had entrance and exit points, where our security specialists provided exceptional customer service, whilst working alongside our control centre to constantly monitor the total number of people on site.” March 2011 Pictured: Dayo Adelugba and Paul Legge Annie Johansen General Tue, 15 Mar 2011 15:30:00 GMT 2011-03-15T15:30:00 060d6b32-f0f2-4828-88af-edea0f16c2c5 1000000 SHOWSEC SHARE IDEAS AT ILMC 2011 Showsec continued to support London's annual International Live Music Conference (ILMC), as a key sponsor, and sharing their knowledge, insights and opinions in panel discussions throughout the conference. ILMC 2011 returned to London's Royal Gardens Hotel, with 1,000 delegates engaging many topics that will shape the future of the live music sector in a packed conference programme, 11th - 13th March 2011. Showsec was a sponsor of the event and the London office supplied SIA licensed staff to professionally secure the conference, attended by many of the companies' peers and clients. The Saturday morning Engine Room panel focused on production related issues, chaired by Brian Grant (Britannia Row) and Andy Lenthall (Production Services Association). Showsec managing director Mark Harding accepted the invitation from the ILMC and began proceedings with a presentation which sparked an interactive dialogue with the audience about safety, with a focus on un-ticketed events.  Mark stated: "Un-ticketed events have a comparable safety record with paid events, but following last summers Love Parade tragedy in Germany there has been a lot of attention focused on free-to-attend events. "Love Parade (and other events) highlights the importance of prioritising safety critical factors against commercial and political influence. Planning, implementation, organisational structure, competence and skills, defined responsibilities and communication are all paramount in delivering a safe and successful event. "   Lee Charteris (Flash Entertainment in UAE), Wob Roberts, (international tour production manager), Chrissy Eurlings (German production manager) and Live Nation's event director John Probyn all made key contributions to the debate. They contributed suggestions as to how international co-operation, improved access to professional working standards and practices would all benefit the wider industry; along with the event professionals' strength of conviction to say "no" when they were pressured into making poor decisions. Showsec directors Simon Battersby and Mark Logan also contributed to other panel discussions with industry peers, ranging from progress in digital ticketing technology,  venue operating procedures (from a security perspective), along with education and career development opportunities. March 2011 Pictured Left to right: Engine Room Panel - Wob, Mark, Brian, Andy, Okan, Jim. Annie Johansen General Tue, 15 Mar 2011 14:30:00 GMT 2011-03-15T14:30:00 cc9d2d99-5495-4193-b4f1-c89b4189ec84 1000000 SHOWSEC WOMEN SHINE ON INTERNATIONAL WOMAN’S DAY In a security industry that has traditionally been thought of as male dominated, Showsec is striving to change and progress attitudes with their growing number of SIA licensed female security professionals.  Showsec’s management team continue to lead the way with women security specialists managing security operations in venues and at events as well as taking key roles within the training and development centre.  South Coast’s area manager Tracey McCarthy has seen an upsurge in the number of women only security teams being requested across the South East, she explains further: “We offer all our clients a personal, bespoke service and recently I was asked if we could provide an all women security team for an upcoming live event. We are now in the final stages of planning and since accommodating this request, I have had several calls regarding similar services. I am currently working with the senior management to make this service available nationwide and am available to discuss individual requirements for a SIA licensed women only security service.” Louise Stockden is a recent Showsec Academy success story, she was appointed as a London operations executive in November soon after graduating from the Showsec Academy. The detailed, specialist industry knowledge teamed with the practical experience she acquired through her training enabled her to effectively plan, implement and manage the security for events such as the Military Tournament’s 56,000 visitors at Earls Court last December. Training and education is paramount to a new breed of security specialists and Showsec has recently hired a full time course writer, Julie Ellis who is helping with the development of new courses and delivering existing ones. The training department comprises of state of the art facilities and a wide selection of accredited courses including, amongst others, conflict management, physical intervention security, counter terrorism and close protection. Showsec has always been an equal opportunities employer and encourages all their members of staff to achieve the highest standards of security through training and education. Pictured: Tracey McCarthy March 2011 Annie Johansen General Tue, 08 Mar 2011 14:15:00 GMT 2011-03-08T14:15:00 2f7132fc-f946-491a-8426-11453eb087a4 1000000 SHOWSEC SCOTLAND SHARE SECURITY EXPERTISE AT EVENT EXPO SEMINAR Showsec’s Scottish office manager Scott Anderson hosted a popular seminar on Event Stewarding and Pit Training at Event Expo 2011 on 9th February at the Garage, Glasgow. Attracting a crowd of over 60 delegates, Scott and Showsec operations executive Mark Lawton gave a detailed presentation at Scotland’s only event and hospitality industry conference. Scott gave an overview of event stewarding before focussing on more detailed elements involved in crowd management throughout the pit area. His seminar covered topics from crowd dynamics and behaviour to demonstrating lifting techniques for safely removing people from the crowd. Using Showsec’s training and staff development department as a proven example, Scott discussed the importance and value of training staff to enable them to manage situations in a professional way, creating and maintaining safe event environments. Scott hopes that by sharing his expertise, a combination of knowledge gained from the national Showsec network and experience managing security at flagship Scottish Venues, he has helped encourage the sharing of knowledge and engendering cooperation for better working practices amongst local security professionals. As Scott states: “Security professionals are the public face of all events with an important responsibility for public safety. I am part of a business culture which firmly believes that industry relevant training, qualifications and building a wide range of experience means event and venue security specialists will offer the highest service to your customers.” Showsec Scotland’s security portfolio includes Edinburgh Playhouse, the 02 Glasgow Academy, Aberdeen Music Hall, Dundee Caird Hall and Aberdeen Exhibition and Conference Centre (AECC) alongside festivals such as Rockness and Belladrum. Pictured: Scott Anderson February 2011 Annie Johansen General Mon, 14 Feb 2011 12:00:00 GMT 2011-02-14T12:00:00 f4f665fe-75fa-4d25-9a77-e044b3bd6a56 1000000 SHOWSEC SHEFFIELD ACCLAIMED 'BEST BAR NONE' IN TRIPLE AWARD WINS At this January’s ‘Sheffield Best Bar None Awards 2010 / 11’, Sheffield Hallam Students' Union won best bar in Sheffield, then also won the evenings highest accolade of overall Best Bar None in Sheffield; whilst the O2 Academy Sheffield was recognised and won Best Club Venue. Julian Kumah, Showsec Area Manager stated: “Showsec has established strong relations with these Sheffield venues Union across recent years, initiating policies, procedures and introduce the relevant staff to deliver a service suited to the specific aims of the venue management. I am delighted at this recognition for both venues and that all the great people who have worked tirelessly behind the scenes. “Both venues share a common drive with Showsec in their ambition to continuously improve security and safety standards whilst also striving for progression, innovation and excellence within their venues.” Senior management from both venues were quick to thank Showsec’s Sheffield office for their venue security services and contribution towards winning the awards. Sheffield Hallam Students Union Bar Manager, Phil Brown said: “We want to pay thanks to Showsec and their team as they have helped us win this award. Without their input and help with policies and the general operational running of the union, we would not have been able to win these awards. We extend a huge thank you to everyone at Showsec.” The Best Bar None Awards has been set up to promote and encourage responsible management of venues, such as bars and clubs, in order to reduce the risk of alcohol related disorder and crime within Sheffield’s City Centre. Justin Smith, Assistant General Manager at 02 Academy Sheffield explained; “As it’s an award that is health & safety and customer service based it was one we were very keen to win and a large amount of time was spent by the Best Bar None staff looking at security paperwork. Everything checked out perfectly and comments were made about how much more professional our systems were than many other door teams at different clubs who had been assessed. To go from runners up last year to this year’s winner is thanks to the ongoing efforts of all the Showsec staff who have worked so closely with us. ” Pictured: Sheffield Hallam's Joe Bailey and Phil Brown celebrate the 'Best Bar None' Award wins with Showsec's Sheffield team, led by Richard Elliot and supervisors Asif Kahn and Manos Skalidakis Alex Harrod General Tue, 01 Feb 2011 16:30:00 GMT 2011-02-01T16:30:00 39d91e69-641a-4d53-932f-f891c9e3b2e6 1000000 SHOWSEC FIGHTING FIT IN LONDON Showsec’s London Office supplied the event security staff for the sell out Prizefighter 2 at London’s Olympia this January 29th. The Prizefighter Light-Heavyweights 2 contest was broadcast live in 3D on Sky TV, with a capacity live audience of 3,000 enjoying the quick-fire quarter/semi/final tournament, culminating with Travis Dickinson beating Sam Couzens in the final with a second round KO. Showsec selected professional, licensed event security staff best suited to the robust security operation, which also required high levels of customer service. The event organisers worked with Olympia to locate separate VIP and public bars away from the ring, and Showsec staff ensured that no drinks left the bars as alcohol was not permitted into the auditorium. Security staff searched boxing fans arriving at the ticket check-in, also ensuring that they were efficiently directed to appropriate pre-booked ringside or general grandstand seating. Showsec Operations Executive Louise Stockden supported London Office Manager Paul Legge, implementing a seamless event security operation; Louise said: “The crowd were in good spirits and the night proved to be one of the best yet. We carefully utilised experienced Showsec supervisors and staff to ensure yet another successful tournament for promoters and Olympia. Managing the security for this event gave me a real sense of how much I have developed since graduating through the Showsec Academy and I look forward to introducing improvements to future boxing events." Pictured: Ringside with Showsec at PrizeFighter 2, London. Alex Harrod General Tue, 01 Feb 2011 12:45:00 GMT 2011-02-01T12:45:00 a30c9851-9d4f-4a7c-a6b8-4826fcfa2782 1000000 THE ‘SNOW MUST GO ON’ FOR SHOWSEC’S LONDON OFFICE Showsec’s London Office demonstrated the high levels of commitment and professionalism throughout December’s blizzards as the team maintained 100% of services to cap a great year. Steve Reynolds, Southern Regional Manager, affirms: “The severity of the snow incapacitated much of the capital’s transport network and entertainment programs; particularly on the 3rd weekend of December when I’m very proud to say we ensured the security and safety of all concerned with gigs by Sir Paul McCartney at HMV Hammersmith Apollo, Rumer at O2 Shepherds Bush Empire, and Deadmau5 at Earls Court.  “It was thanks to the commitment of all operational staff and the office staff behind the scenes, who worked additional hours and weekends, we could cover all bookings, communicating constantly with clients, so that we could ensure that all of our clients’ gigs and events could be held safely.” Steve concludes: “The dedication of staff to support clients through the toughest of conditions is indicative of our approach to overcome what ever challenges arise. Ongoing investment through these economically challenging times in areas such as staff training and business support infrastructure has underpinned Showsec’s ever improving, state of the art security services. We move into 2011 offering clients a high quality specialist security service, for which our reliability is proven to help event organisers and venues face the challenges of the coming year.” The company’s outstanding performance in December underlined the years’ achievements of Showsec’s London Office. Modern event and venue security techniques received ringing endorsements at events ranging from the Brit Awards to BBC Electric Proms at the Roundhouse, and Help for Heroes Concert at Twickenham to Royal Garden Parties at Clarence House. Pictured: Steve Reynolds January 2011 Annie Johansen General Mon, 10 Jan 2011 10:15:00 GMT 2011-01-10T10:15:00 3087bfc8-0449-4f13-bf69-62203d477598 1000000 SHOWSEC’S NEWCASTLE TEAM IN FULL STRIDE Showsec’s progressive venue and event security specialists are focused on raising customer experience and standards even further across Newcastle in 2011. Newcastle has become a hub of activity for the Showsec managers of the North East division. Inside their recently opened office, ongoing investment in training and development throughout Showsecs’ workforce has empowered the company’s Newcastle managers and stewards to implement modern procedures and safety measures across all venues and events. Showsec has drawn on extensive nationwide resources and refined the venue security services in Newcastle inline with the aspirations of an expanding client base, including two of the areas most prestigious venues, AMG’s O2 Academy and SMG’s Metro Radio Arena. Tony Hume, North East area manager explains: “Our newly assembled northern junior management team, which includes trained operational supervisor Lee Mcnally and Showsec Academy associate Tom Rigby, are already implementing ambitious, cutting edge security programmes that reflect the individual requirements of our northern clients for 2011. “We are developing strong relations with these clients and introducing progressive security services that are increasingly professional and help improve our clients’ offerings. “Our staff have benefitted from being able to go and work in other teams within the company’s nationwide network, taking with them, the knowledge and relevant skills along with a professional idealism and ethos that sets Showsec above competition.” Colin Revel, Newcastle Metro Radio Arena’s managing executive shares his thoughts on how crowd management company Showsec are exceeding customer expectations since their appointment in September 2010:  “The Newcastle Metro Radio Arena was built fifteen years ago, and as we continue to push the boundaries as a leading live events venue, we need a security specialist that shares our aspirations.  “We work in an industry that places great emphasis on the customer experience; Showsec’s pioneering and innovative approach ensure our clients expectations are met whilst their progressive training on up to date practises set them apart.” Pictured: Alan Wallace and Tony Hume at Newcastle Arena   January 2011 Annie Johansen General Fri, 07 Jan 2011 03:30:00 GMT 2011-01-07T03:30:00 ebf0001e-e149-4357-a297-32fecb70fe75 1000000 SHOWSEC TRAFFIC MANAGEMENT PLAN AT MEN Showsec expanded its integrated venue security provision by incorporating a new service led traffic management plan in the MEN’s venue security offering, December 2010. Showsec’s longstanding relationship with Manchester Evening News Arena has developed over the past decade in line with the clients’ aspirations to be the best international entertainment venue. Both companies have maintained their status as industry leaders by continually adapting to new situations, being proactive in introducing fresh techniques and solutions, constantly improving services for clients. The latest example of Showsec’s progressive security management was the implementation and testing of a new traffic management plan, by Showsec Academy graduate Tim Chambers. Mark Logan, Showsec’s director, drives the company’s forward thinking and dynamic personnel to push customer service and event security boundaries, by encouraging the introduction of academically researched, confident measures that lead to innovations. Investment in the Showsec Academy has created a training legacy producing a very capable generation of management, fulfilling this criteria. Tim Chambers is a Showsec Academy graduate success story and an accomplished security specialist at the MEN. Following the withdrawal of Greater Manchester Police from road closures on busy event days, Tim worked with MEN management to initiate and implement a new traffic management plan. Bringing the operation in house eliminated the need for a third party to close roads by providing an alternative solution, whilst widening Showsec’s remit.  Tim project managed all elements of the speedy implementation of the new plan, from writing risk assessments to working closely with Steve Laws from Training Event Safety Solutions. They ensured the 30 hand picked Showsec security professionals were thoroughly trained for the specialist traffic management task. Emphasis was placed on high levels of co-operation and communication between the staff, who worked in groups of five to safely close one of Manchester’s busiest highways. Speaking about the new traffic management plan Tim says: “It seemed a logical solution to create a plan that would enable the MEN to merge their traffic management and security requirements to one company as we had the human resource onsite to undertake this role. Careful consideration and investment in training our security specialists with correct techniques to safely close the major trunk road along Trinity Way, meant we could bring the traffic management in house. Combining this with our strong reputation amongst visitors to the venue meant the MEN were assured of our consistent quality in managing crowds.” Pictured: Manchester MEN December 2010 Annie Johansen General Thu, 23 Dec 2010 15:00:00 GMT 2010-12-23T15:00:00 143a6b9e-f813-4844-a4e7-9dc247fc9644 1000000 RISING TALENT WITH SHOWSEC AT MILITARY TOURNAMENT Showsec’s London Office successfully implemented a complex event security operation at Earls Court for the British Military Tournament. VIP Royal guests and senior military officials were among 56,000 visitors attending the return of Britain’s oldest military tattoo, on December 4th and 5th, at Earls Court. Over 500 troops and 145 horses appeared in two performances per day, featuring the ever-popular field gun run, massed bands and battle re-enactments. IMG’s operations director Nick Mattingley managed the event production, stating: “Showsec were seamless from beginning to end. Their venue knowledge and experience was second to none, particularly for directing crowds and performers around Earls Court, we were reliant on them to deliver - and they did very well.” “There is a momentum for us to capitalise on this years’ success and come back next year, so we will open discussions with the ABF Soldiers Charity and the MOD at the first possibility.” Showsec’s London area manager Paul Legge contributed his vast experience of working at Earls Court from the first meeting with the organisers IMG in March, remaining pro-active throughout the extensive contingency planning process. The security team considered multiple eventualities, carrying out in-depth risk assessments leading into the weekend, with everyone’s safety being of primary consideration. Paul was joined by the newly appointed operations executive Louise Stockden, who had graduated from the Showsec Academy and taken on her new role in London this November. Paul commented: “Louise put a fantastic amount of knowledge and enthusiasm in to the project. She has managed a complex security operation with total confidence, the skills she has shown bear testament to the effectiveness of the Showsec Academy in providing her with detailed state of the art industry knowledge. Louise has already been a real asset on this and other events since joining our London office.” “Showsec provided 168 event security professionals on each event day, working alongside 82 volunteers in customer service roles, so in numbers of personnel this event is similar to the demands of the Brit Awards at Earls Court as a security operation. Friday rehearsals followed by two shows on both the Saturday and the Sunday required detailed planning in staff schedules to ensure consistency in the quality of service. The supervisory and management team were supported by key personnel accommodated close to the venue. This allowed us to change many of the staff between the days, with the supervisors retaining the key knowledge and experience to brief the fresh incoming staff with detailed information about the unique venue format.” Sarah Cook, Earls Court operations manager said: “Showsec staff represented the venue very well, constantly attentive to a wide range of customer service requirements with audience ages between 9 and 90 to consider.” Pictured: Sarah Cook, Paul Legge, Louise Stockden December 2010     Annie Johansen General Thu, 09 Dec 2010 13:15:00 GMT 2010-12-09T13:15:00 f012cc63-c2e3-4d22-b383-f433c75850ee 1000000 SHOWSEC ENSURE FAIR PLAY IN NOTTINGHAM Leading event security specialists Showsec successfully implemented a service led crowd control operation at the Goose Fair, a key annual event in Nottingham held across five days from the 6th October. The high profile event, currently in its 716th year, featured over 500 attractions and rides to entertain crowds of over 350,000, with a wide audience demographic including families, school children and young adults. Public safety was a priority for the un-ticketed event and event organisers Nottingham City Council entrusted Showsec to effectively plan and manage the multifaceted event security across the site.  Un-ticketed events are potentially difficult to predict in terms of crowd numbers, demographics and timing of peak numbers on site, and it is an area Showsec has considerable experience in, implementing effective, flexible security solutions. Planning for multiple contingencies, Showsec operations executive Patrick Leafe attended a series of preparation meetings with the council’s event team and local police addressing challenges that could have arisen at the unique and historic event. Showsec developed strategic plans to minimise criminal activity and maximise safety, counterbalancing negative influences, such as noise and alcohol, along with the unpredictable movements of the crowd moving around the different attractions. Patrick Leafe states; “The Goose Fair is Europe’s largest travelling fair and encompasses Nottingham’s Forest Recreational Ground, presenting a unique event site to secure. We provided the expertise of  50 of our SIA licensed personnel, individually selected from the Nottingham office because of their professional security skills and local knowledge, which combined, enhanced the customer experience and public safety at this family event.” Pictured: Nottingham Goose Fair November 2010 Annie Johansen General Thu, 25 Nov 2010 13:00:00 GMT 2010-11-25T13:00:00 2f432909-9b68-4768-953d-443a7460209c 1000000 SHOWSEC WEAVE THEIR MAGIC IN MADRID Showsec’s management consultancy team recently returned from yet another successful engagement with MTV for the 2010 Europe Music Awards. This year’s host city was Madrid on 7th November, where a multitude of A list artists and celebrities gathered for the 17th annual awards ceremony. Lady GaGa was the night's big winner after bagging a total of three gongs, including the prestigious Best Song award for Bad Romance. Live performances included Bon Jovi, Rihanna, Kings of Leon and Plan B. The glamorous Eva Longoria hosted the event from the Caja Magica. There was a festival feel across Madrid with MTV hosting a number of events during the week. This culminated in a huge Outdoor Broadcast Show at the Puerto de Alcala, where a mammoth stage was built in front of the iconic landmark, in the middle of a roundabout. A complex security plan was agreed with the National and Municipal police, whereby a series of road closures and pedestrian control points created an audience area of up to 50,000 people. Saturday 6th November was MTV Spain day with a line up of top Spanish pop acts, whilst the Sunday delivered a visually spectacular event featuring Katy Perry, 30 Seconds to Mars and Linkin Park. Showsec used a team of 11 managers from the UK, who were each responsible for different areas of the EMA activities, liaising with MTV department heads and overseeing the local security. Simon Battersby, Showsec operations director, commented;  “The EMAs grow larger by the year and are a fantastic opportunity for us to showcase our expertise and contribute to the success of this global TV event.” This year saw a challenging set of circumstances in that a brand new international tennis centre was converted into the main awards venue, with different courts being used for different parts of the event. Simon continues; “The way in which MTV utilise the venue to make the space work for the event, always requires alternative solutions for security and crowd management. This year’s venue had additional issues in that it had no front of house security or customer service procedures in place. Therefore we had to work hard with the local promoter and import systems and expertise to create our own front of house operation including ticketing, access management, command and control systems along with security and ushering. All of the Showsec team, as usual, embraced the challenge and worked tirelessly with MTV to ensure the success of the event.” Pictured: 30 Seconds to Mars at MTV November 2010 Annie Johansen General Tue, 23 Nov 2010 18:45:00 GMT 2010-11-23T18:45:00 99300f74-b816-4c97-b16c-3883a35bfbe0 1000000 SHOWSEC DISCUSS UK FESTIVAL SECURITY WITH INDUSTRY LEADERS Showsec played a key role at this November’s UK Festival Conference and Awards along with the hundreds of the UK Festival Organisers attending London’s O2 Arena. The company’s Operations Director Simon Battersby was part of a panel of industry professionals discussing the issues surrounding crowd safety at free events in the wake of several incidents in 2010. Simon drew on very recent experiences at the 2010 MTV European Music Awards along with his many years’ experience managing the evolving security operations at free events including  BBC Radio 1 live events. The seminar (sponsored by TPi Magazine) entitled ‘Non-ticketed events should be banned’ was firm in its conclusions that with effective planning and management free events should be safe. The panel acknowledged that there are several areas of concern that still arise too often, notably in the evaluation of competence of both organisers, suppliers and licensing officials to ensure best working practices and delivery safe events.   Celebrations at the evening’s UK Festival Award ceremonies followed the conference, with six of the 12 awards going to festivals that Showsec have helped make safer events. Showsec’s unwavering passion to drive for cohesive progression within the industry has been evident from the start of the year, beginning with London’s International Live Music Conference this March. Managing director Mark Harding and operations director Mark Logan sat on international panels, continuing a decade of support that has seen the company entrenched in the fabric of the ILMC reflecting the shared belief in the objectives to engender continuous improvement and open debate. Mark Harding more recently chaired a lively panel debate in front of an influential body of industry leaders at the Event Risk, Safety and Security Conference in London this September. Mark, also the chairman of the UK Crowd Management Association, discussed the elements involved in pre-planning and executing a safe and secure live event with panellists from Police authorities and crowd management specialists. Showsec continued its commitment as a key sponsor of the two day Live UK Event Summit in October, joining 200 promoters, agents and venue operators in London, to discuss a range of relevant issues affecting today’s music industry. The company also sponsored the inaugural Live Music Business Awards associated with the Summit, and whilst there was no security category, Showsec provides services to five of the evening’s winning recipients. Mark Harding also spoke at the Stand Out Showmans Show ‘Outstanding Seminar’ at Newbury Showground, on October 20th, he joined outdoor event health and safety professionals for an interactive discussion covering legislative and licensing developments, the role of volunteers and other issues. Mark Harding says: “As part of our Corporate Responsibility the Directors all believe in the continuous support of events which provide an environment for open discussion and encouragement of industry development. It is essential that we all work towards the common objective of developing standards, while sustaining and extending the commercial opportunities for the industry to flourish within. These platforms for discussion highlight the challenges in security and related event sectors, which can only help collective ideas and co-operation to eventually drive improved working practices. Event security has made some great advances in recent years and we are currently in a position to continue that momentum with regards to raising standards and harnessing the potential of some very talented professionals.” Pictured: Mark Harding at Showman’s Show Outstanding Seminar and Simon Battersby at UK Festival Awards Conference October 2010 Annie Johansen General Tue, 23 Nov 2010 14:45:00 GMT 2010-11-23T14:45:00 164b1c55-976c-4e82-8f2d-8677b0bcc527 1000000 RECORD RECRUITMENT DURING 2010 AT SHOWSEC Showsec’s continued expansion in 2010 has seen key events and five new venue contract wins create a wealth of security career opportunities across the UK. The award winning company is a leading supplier of event and venue security, renowned for introducing ground breaking staff training and career progression opportunities. After the continued commercial success during 2010, Showsec have executed their planned expansion on the 2,250 staff deployed across festivals this summer. Katie Farmer, recruitment department manager ensures the requirements for operational staff and management are fulfilled. Katie says: “We have increased our workforce by 20% to meet the equivalent turnover increase of the business, thereby bucking the trends of recession in the employment and economic environment.” The company has focused on developing regional recruitment teams, combining extensive operational experience with innovative ongoing recruitment training. Katie believes the new innovations are producing significant benefits to clients through the standard of the product delivered. Katie continues: “We have developed a very effective recruitment process from the initial on-line application to appointment. Throughout the whole process we are looking for an array of attributes in areas such as; communication skills, levels of commitment, positive attitude, confidence and customer service skills. It is vital that we find people who share Showsec’s pride in delivering excellence. “Successful candidates go through a full screening process and training. We ensure all new staff are welcomed into the company through our mentoring program and highlight potential for our Management Academy which is taking another intake in October.” Seven years of continuous expansion enables Showsec to provide exciting opportunities for both licensed security personnel and stewards. Staff are highly valued, receive quality training, can have flexibility in their work patterns and work in an array of exciting environments. Area Supervisory and Academy campaigns provide significant opportunity for those looking to progress within the Company. Showsec is an Investors in People Award Winning Company. Visit the <a href="http://www.showsec.co.uk/work-for-us/index.aspx">work for us </a>tab for  all current and future opportunities with the company. Pictured: Katie Farmer September 2010 Alex Harrod General Tue, 16 Nov 2010 18:15:00 GMT 2010-11-16T18:15:00 247b395f-d145-4b7f-b0d4-12eeab7d7510 1000000 SHOWSEC SECURES FIRST UK PAPAL STATE VISIT Showsec excelled in implementing an extensive event security operation to ensure the first Papal State visit culminated in a successful mass to beatify Cardinal John Henry Newman in Birmingham’s Cofton Park on 19th September 2010. The Catholic Church and the Foreign and Commonwealth Office engaged WRG Communications to produce the final highlight event of his first state visit, which effectively saw Cofton Park transformed into what resembled a cathedral like space to host this rare Beatification Mass. In July Showsec was appointed to undertake the robust and complex event security operation in conjunction with the West Midland Police. This required up to 600 SIA licensed event security professionals to ensure the safety of the Papal entourage, 150 Bishops, 1,000 priests, 200 seminaries, a 2,000 strong choir and over 50,000 pilgrims travelling to worship with the Pope.   WRG Executive Producer Alie Tilley worked closely with Showsec Director Simon Battersby and Southern Regional Manager Steve Reynolds to define, plan and implement the protocols and complexities of the multi-agency security operation associated with this iconic occasion, which attracted huge international media attention. Alie says: “WRG enjoyed working with Showsec both in the planning and operational stages of this complex and unique event.  Their on site staff were well briefed and responsive.  Simon and Steve offered excellent support and advice throughout the project and we look forward to the opportunity of working with them again.” There were many aspects that distinguished this project from most other event security operations. The security operation commenced with the site build on 26th August with combined search regimes between Showsec and the West Midlands Police, and continued throughout the installation of the event infrastructure. The highest levels of search and accreditation protocols were implemented for any person or vehicle entering the backstage area. Complex transport and traffic arrangements meant the site welcomed pilgrims from 3am on the Sunday leading up to mass at 10am, with the most robust security elements surrounding the Papal entourage. Simon Battersby says: “It was an honour to be a part of the Pope’s first state visit to the UK and it was a pleasure to work with such a dynamic and professional team from WRG.  The Papal visit tops off an excellent outdoor season for Showsec providing security and crowd management solutions for many events that took place across the UK.”     Attention to detail was key to the success of the Papal Visit, with so many people participating in the event or attending as pilgrims.  Simon continued: “Our operatives should be commended for their ability to adapt to the sensibilities of very different audiences.  This event called for a great understanding of the environment they were working in and a respect for the assembled congregation and their religious beliefs.  As always they rose to the challenge.”  The event was a particular landmark for Showsec’s Birmingham office, which was restructured earlier this year. Area Manager Richard Church was responsible for project planning supported by Joe Milner who managed the logistical planning and implementation. Carlos Campbell and O’Neil Richards were responsible for the day to day site security along with Oz Daporte. Pictured: Richard Church September 2010 Alex Harrod General Mon, 04 Oct 2010 13:00:00 GMT 2010-10-04T14:00:00 841bbe6c-fda8-4c65-8534-8d0300c7c68a 1000000 SHOWSEC STAND PROUD AT HELP FOR HEROES Showsec successfully implemented a professional, multi-facetted event security operation at Twickenham on 12th September at the Help for Heroes fundraising concert in aid of injured soldiers. Showsec secured the artist and pit areas, whilst liaising with the Rugby Football Union, seamlessly managing the crowd of 60,000 spectators.  The event, attended by Prince Harry, climaxed with a reunion performance from Gary Barlow and Robbie Williams, amongst a host of other pop stars and comedians, including Tom Jones, Katherine Jenkins, Peter Kay and Michael McIntyre. Showsec’s Operations Director Simon Battersby along with project manager Paul Legge oversaw 280 Showsec security professionals during the show. Simon states; “The Help for Heroes concert was in aid of a fantastic cause and an event we are very proud to have been a part of. The event was an emotional one for some of our staff who have connections with the armed forces.” “The new south stand has created an improved infrastructure for securing the dressing rooms and backstage offices, and allowed us to create a new system to get artists onto the site directly and swiftly from the road.”  The team secured the area throughout the production build and full artist rehearsals on Friday and Saturday. On concert day this event had multiple levels of accreditation and passes for staff to monitor and direct people to different areas, such as VIP golden circles on the pitch, while also ensuring the performers could get on and off stage and site safely, discreetly and  efficiently. The layout of the circular stage catwalk, along with the two golden circles meant John Hadland, who managed the pit team, had a complex layout to secure. The pit team were therefore spilt into three different areas; front of stage and either side of artist’s circular stage catwalk.  Pictured: Showsec's Simon Battersby and Paul Legge September 2010 Alex Harrod General Thu, 23 Sep 2010 13:15:00 GMT 2010-09-23T14:15:00 d1854c03-991b-47ae-b193-37eae70a9bbf 1000000 BLOODSTOCK SUCCESS WITH SHOWSEC Following the best year to date, Bloodstock organiser Adam Gregory says: “Showsec’s first year at Bloodstock Open Air, 13-15th August 2010 was hugely successful with praise from the organising team, authorities and fans for raising the standards of the festival security, stewarding and customer service. We couldn’t have asked for anything better, their staff were professional, polite, easy to get on with but strong when required.” The three day festival, based in Catton Park saw a capacity 10,300 fans enjoy the weekend of heavy metal bands, culminating with headline act Twisted Sister on Sunday evening. The tenth anniversary Bloodstock continued the independent festival’s continued year on year growth. Owners, the Gregory family, have planned for sustained expansion of the festival, in order to secure better artists for the fans. Adam explains the introduction of Showsec in 2010: “As the festival grew we identified the requirement for a better level of festival security and crowd management. From what I’ve seen at other events I believe Showsec have helped us achieve and surpass industry standards, and fan reaction has been brilliant.” Showsec’s Midlands Area Manager Richard Church, Operations Executive Darren Evans, assisted by Paddy Leafe and Joe Milner managed all aspects of the event, from planning, all operational aspects to debrief. The team secured all areas of the site from car parking, access control and response teams through to the front of stage barriers and campsite patrol. Adam looks to the future: “Showsec has justified us awarding them a three year contract to fulfil all our festival security and crowd management requirements. I’m confident they will be invaluable in the development of the festival site to accommodate expansion next year. We have already announced one of our headline artists, Immortal, to appear at next years Bloodstock on 12th – 14th and I’m sure we’ll deliver a great festival with help from Showsec.” September 2010 Alex Harrod General Tue, 07 Sep 2010 10:00:00 GMT 2010-09-07T11:00:00 bb631209-8263-44b9-8bf1-5c026cad04c3 1000000 SHOWSEC AT CAMP BESTIVAL PARTY WEEKEND Showsec implemented a delicate balance of maintaining safety and security with a very customer focused operation for festival organisers Rob da Bank and John Hughes along with the Loud Sound production team to deliver a successful, family friendly, Camp Bestival, 28th July-31st July 2010.   Southern Regional Manager Steve Reynolds explains; “Customer care was a high priority for everyone. We worked with all stakeholders to create a plan and briefed staff very thoroughly in that area. It was imperative we create a relaxed and safe environment for the 25,000 capacity crowd from the moment they arrived on site. Parents with small children had travelled for hours in warm cars, so all staff were encouraged to welcome guests courteously, familiarise themselves with all key locations for giving directions and to be patient at all times.” The team of 280 event security professionals from Showsec offices across the UK, including 80 from the new South Coast area, ensured that all visitors were greeted in friendly fashion by staff knowledgeable and friendly staff. Showsec’s Festival Security Manager Tracey McCarthey co-ordinated operations with local agencies and implemented a seamless family oriented security operation. Tracey comments: “We carefully selected staff for the specialist audience profile comprised of 10,000 children and 15,000 adults. Andy Edwards supervised the Kids Field, and with so many attractions staff kept a constant vigilance for lost children, with clear communication through radio communication and the event control room, resulting in all families being quickly reunited.   Mr Tumble was the star attraction of the dynamic Kids Field, with interactive circus, art and kiddies catwalks keeping children amused. Adults were entertained with bands such as The Fall, Madness and Tinchy Stryder on the main stage.  This audience went from the old experienced gig-goers to the younger, smaller and inexperienced members of the audience, with some boisterous teenagers also ‘in the mix’,which required attentive monitoring by the pit team, as crowds got excited at the front of the stage.    Pictured : L-R, Steve Reynolds, Dave Grindle, Tracey McCarthey August 2010 Alex Harrod General Wed, 04 Aug 2010 15:45:00 GMT 2010-08-04T16:45:00 6cb2d4c0-a550-48a7-9b7c-7a6975be63d3 1000000 CARDIFF CITY COUNCIL APPOINTS SHOWSEC / CYNGOR DINAS CAERDYDD YN PENODI 'SHOWSEC' Cardiff City Council has appointed Showsec to supply event security for their annual program of events. Y mae Cyngor Dinas Caerdydd wedi penodi "Showsec" i gyflenwi digwyddiad ddiogelwch ar gyfer eu rhaglen flynyddol o ddigwyddiadau. Wales’ Capital City is highly regarded for hosting events over recent years, so Showsec’s Cardiff & South West Area Manager Ieuan Fury was delighted to be selected following a strict tender process; he said: “We have a great team based in Cardiff of exceptional event security professionals, whether securing the flagship Cardiff International Arena (CIA), local festivals, student unions or supporting local authorities and emergency services. “I believe our ability to deliver a consistently excellent service with the support of the companies national resources, as exemplified by our accreditation on the SIA Approved Contractors Scheme all helped with our selection. We are committed to working with Cardiff City Council to introduce security, crowd management and customer service initiatives to help them develop their events.” The contract begins this July with Wow at the Waterfront’ and ‘Admirals Cardiff Big Weekend’, three days of music headlined by Feeder and Athlete. These shows are both part of Cardiff Festival that includes live music, street theatre, open-air theatre, children’s entertainment and funfairs, highlighting the diversity of services Showsec supply. Pictured : Cardiff & South West Area Manager Ieuan Fury July 2010 Alex Harrod General Fri, 23 Jul 2010 08:00:00 GMT 2010-07-23T09:00:00 0619927e-1339-4a49-8d22-cf5413c68322 1000000 LESS STRESS WITH SHOWSEC As part of the company’s ongoing pro-active programme to ensure good employee health and wellbeing, Showsec is holding stress management courses for staff. In a joint venture between the HR department, Health and Safety team and the Showsec Academy, these new courses will explore the causes for, impact and effective management of stress on a personal and business level. The course will be run by Showsec Academy Manager Keith Hackett, with support from Head of Human Resources Debbie Atherton, HR Manager Katie Farmer and Health and Safety Manager Phil Cobourne. Debbie explains: “Stress is a concern in many workplaces, and this can often be attributed to a manager’s ability to successfully manage those suffering from stress. Employee satisfaction is very important at Showsec, and the course will provide the team with the skills to ensure they are able to spot signs of stress, developing tools and techniques to manage them appropriately. “This course will encourage people to stop and think about how their behaviour may affect other staff. We need to make more time to sit down and talk, even when we are busy, be more empathetic of each other’s demands and be prepared to re-evaluate communication methods.” The course involves a participative workshop, designed to suit all staff from directors through to operations executives. The first workshop was held for southern-based employees in Leicester in late April, and was attended by a range of management. With a further session planned in Manchester in August, and more to be confirmed shortly, this course is one of the many ways in which Showsec maintain a healthy work environment to ensure employee happiness and ongoing business productivity. Alex Harrod General Tue, 08 Jun 2010 16:15:00 GMT 2010-06-08T17:15:00 748c3061-9104-4fe4-a694-8e8db056b486 1000000